Touch ID not working on iPhone 6

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Jr1985, Oct 1, 2014.

  1. Jr1985 macrumors 6502

    Joined:
    May 1, 2010
    #1
    When I first got my phone I noticed the home button felt unusual compared to the 6+ and previous iPhones I'd used. I didn't think much of it until now because Touch ID keeps failing. I tried washing my hands, cleaning the button and re-registering the fingerprints but it keeps saying failed, try another finger.

    I'm thinking I should bring it back to Apple but they've no Genius appointments available at the only store we have here. Could i just walk in and try anyway? What are the chances they're have a replacement iPhone 6 Space Grey 64gb?
     
  2. kerrikins macrumors 65816

    Joined:
    Sep 22, 2012
    #2
    You'll definitely need an appointment unless you want to risk going there and then hoping someone has cancelled.
     
  3. Jr1985 thread starter macrumors 6502

    Joined:
    May 1, 2010
    #3
    I made an appoiment for next Wednesday but I'm going to phone tomorrow to see if they'd be able to see me sooner.

    Weirdly, Touch ID was working perfectly this morning but now it's not recognising me anymore.
     

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