Touch ID Not working when on charger

[otech]

Can anyone else replicate this issue?

Whenever the charger is plugged in using Touch ID, I cannot unlock my phone - or even register Touch ID in settings.

Tried 2 different cables.

iPhone 7 128GB.

 

[yOyOYoo]

I have this problem when I use a non OEM cable. When I use the Apple cable, no issues.

 

[otech]

I have this problem when I use a non OEM cable. When I use the Apple cable, no issues.

Interesting - I am using the one included in the box and have this issue on both mine and my wifes phone...

 

[EJ8]

Can anyone else replicate this issue?

Whenever the charger is plugged in using Touch ID, I cannot unlock my phone - or even register Touch ID in settings.

Tried 2 different cables.

iPhone 7 128GB.

That's gonna be a problem if turns out to be true of the 7.

 

[otech]

That's gonna be a problem if turns out to be true of the 7.

Just tested further - it only happens when the cable is in the charger as well.

Tried both the included charger and my older iPhone 6 charger - same deal - no Touch ID - 2 phones.

 

[rstark18]

This happened to me a lot with my 6 and third party chargers. Never with Apple ones. I hope it's just you (sorry about that)

 

[dmx]

Did you try a different electrical outlet? Odd

 

[otech]

Did you try a different electrical outlet? Odd

2 sockets, two cables, two chargers, two phones - No Touch ID.

I hope its just mine as well - then I can just go get replacements.