Touch ID randomly fails?

Discussion in 'iPhone' started by Jimmy James, Oct 23, 2014.

  1. Jimmy James macrumors 601

    Jimmy James

    Oct 26, 2008
    The Touch ID on my iPhone 6 randomly stops working until I reboot. Until then, it won't recognize that any finger is present over the sensor, no matter how often I tap the sensor. My fingers aren't wet or dirty. Is this typical?
  2. myscrnnm macrumors 65816


    Sep 16, 2014
    Seattle, WA
    This is the first time I've heard of such a problem from anyone. Might want to get an exchange, or at least have it checked out at the Genius Bar. I've heard of Touch ID not being able to identify fingers, but not sensing their presence is another thing.
  3. Cscottrun macrumors 6502

    Oct 8, 2011
    I have this problem as well but I don't need to reboot. Just need to enter my passcode. It's work again after that.
  4. Jimmy James thread starter macrumors 601

    Jimmy James

    Oct 26, 2008
    Testing it some more. So far, it seems to only happen when plugged in. Could there be cable interference? Third party mfi cable.

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3 October 23, 2014