Touch ID stopped working after update to 10.3.2

Discussion in 'iPad' started by Pjrufus, Jun 13, 2017.

  1. Pjrufus macrumors 6502

    Joined:
    Sep 20, 2014
    #1
    Unlock, apple pay, itunes & app store, all turned off, can't turn them on, "unable to activate touch id on this ipad." Can't delete and redo fingerprints, it's grayed out. Does anyone have a solution?
     
  2. Velin macrumors 65816

    Velin

    Joined:
    Jul 23, 2008
    Location:
    Hearst Castle
    #2
    Clean install via iTunes. Choose "set up as new iPad."
     
  3. Pjrufus thread starter macrumors 6502

    Joined:
    Sep 20, 2014
    #3
    Thank you Velin. Was hoping there was a less drastic solution.
    Also, realized I should have posted in the troubleshooting section, sorry.
     

Share This Page