Touch ID stopped working after update to 10.3.2

Discussion in 'iPad' started by Pjrufus, Jun 13, 2017.

  1. Pjrufus macrumors 6502

    Sep 20, 2014
    Unlock, apple pay, itunes & app store, all turned off, can't turn them on, "unable to activate touch id on this ipad." Can't delete and redo fingerprints, it's grayed out. Does anyone have a solution?
  2. Velin macrumors 65816


    Jul 23, 2008
    Hearst Castle
    Clean install via iTunes. Choose "set up as new iPad."
  3. Pjrufus thread starter macrumors 6502

    Sep 20, 2014
    Thank you Velin. Was hoping there was a less drastic solution.
    Also, realized I should have posted in the troubleshooting section, sorry.

Share This Page