I'm sorry to offend you, but if I spend $300 on a phone, it should be perfect. So what if you can't hear it? It's not supposed to happen. Besides that, I could hear it constantly. Maybe my ears are just better than yours. How do I know this isn't going to lead to an issue later down the road? The guy said it was an issue with the wiring, so for all I know, it could've eventually got worse and then I would've been out of my warranty and had to pay full price to replace it.