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Touch ID?
- Thread starter Afbar1114
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its either A) my finger...i have no prints or
B) its broken...i brought it to apple the other day and they said it might be me....I am thinking they didnt have any replacements yet....
There is another thread on here. Apparently there is a small segment of the population that has a fingerprint that is very difficult for fingerprint readers to read. It may actually be your finger.
Find a willing friend and have him or her scan a fingerprint on the 5s for you. If it reads their fingerprint just fine, then it's your finger. If it can't read, then it's the phone.
You could try other fingers, or even other body parts. Apparently the tip of your nose can work too, though that's kinda awkward.
I've had absolutely no problem with touch id. If your having trouble, I would bet user error or your phone is defective.
Mine has been very intermittent – sometimes it only takes 1 or 2 touches, sometimes any finger fails 100% of the time, and most of the time a finger will accept after 3 or 4 tries. The variances have been irrespective of clean/dirty/wet/dry hands. I believe there is either a hardware or software issue going on. Quite a few people are reporting problems.
Worked well for me since launch, now it Just refuses every time. Also lots of crashes and resprings starting to feel like an android.
Words great for me. I have 3 fingers recorded and each works almost instantly.
Any one with problems should retrain their print.
Use microfiber cloth to clean sensor if oily.
Make note of how your finger is on the sensor when you are actually using the phone, you might be holding the phone differently when you're trying to train your print.
When you get to the second stage of training, really move your finger a bit as it suggests to get the edges around the center image you trained.
Any one with problems should retrain their print.
Use microfiber cloth to clean sensor if oily.
Make note of how your finger is on the sensor when you are actually using the phone, you might be holding the phone differently when you're trying to train your print.
When you get to the second stage of training, really move your finger a bit as it suggests to get the edges around the center image you trained.
Go on an apple store and try the touch id demo on a could different 5s models. If you have the same problem it's your prints.
I was having very low success rates at first. probably 1 out of 20 would work. My girlfriends prints were working fine. I just re-scanned my prints and it seems to be working really well.
The first couple times I set up the prints I think I was trying to hard to give the phone a scan of my whole finger. I was moving it around a lot. This time I just kept pressing and barely moved my finger. Seems to have solved my issue.
Hope you get it figured out!
The first couple times I set up the prints I think I was trying to hard to give the phone a scan of my whole finger. I was moving it around a lot. This time I just kept pressing and barely moved my finger. Seems to have solved my issue.
Hope you get it figured out!
OP, I had exactly the same issue. To fix it, I got myself a goldfinger. Now it works like a charm.
Go to the apple store and get your phone checked
Earliest appointment is in 6 days. One day after 14 day return period