Touch owners with bad screens - bring it back!

Discussion in 'iPod touch' started by Zwhaler, Sep 17, 2007.

  1. Zwhaler macrumors 604


    Jun 10, 2006
    I went to the Apple store this evening to ask the Genius about getting an exchange. He noticed the problem immediately, didn't give me a hard time, and told me that they are sending defective units back to Apple to get the problem investigated. So, if any of you out there have bad screens, take it back! They will send it to Apple, and the more of these we send back, the quicker we get this issue resolved. They were out, but are getting more tomorrow, so they put me on priority 1 of getting a new one as soon as they come in.
  2. gloss macrumors 601


    May 9, 2006
    Yeah, I had pretty much the same experience at my local Apple Store. They actually had me come back and drop the thing off later on after I'd gone home.
  3. AppleFan08 macrumors member

    Aug 28, 2007
    Nice! That is exactly what I wanted to hear. I have an appointment with a Genius shortly. I will post back with what happens.
  4. metalarmed macrumors member

    Sep 16, 2007
    Are they supposed to email me a confirmation of my genious bar appointment because I haven't gotten one.
  5. ivi7 macrumors 6502a


    Sep 17, 2007
    Apple's customer service has always been great.
  6. AppleFan08 macrumors member

    Aug 28, 2007
    Nope. They will probably email you after your appt with a survey.

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