iPhone XS Max Touch problem / question

[Prof Farnsworth]

I’ve noticed since I got my iPhone XS Max that I have issues with the touch screen, I can repeatedly click on the X of an ad or items while playing games, even in the music app and it doesn’t register that I’ve touched the screen.


I’m not sure what to do, there’s no one spot that’s always doing it so reproducing it in store might be difficult. I’ve changed the screen protector as well. My case came with one and I thought that was the problem. I’ve removed it and replaced it with the same one that was on my iPhone 7plus. (BestBuy cookie cutter protector) the problem still seems to plague me.



Any thoughts or suggestions on what I should do?

 

[jenag145]

I noticed mine does it if it’s tilted landscape mode it’ll work on one side but not well on the other

 

[BugeyeSTI]

I’ve noticed since I got my iPhone XS Max that I have issues with the touch screen, I can repeatedly click on the X of an ad or items while playing games, even in the music app and it doesn’t register that I’ve touched the screen.


I’m not sure what to do, there’s no one spot that’s always doing it so reproducing it in store might be difficult. I’ve changed the screen protector as well. My case came with one and I thought that was the problem. I’ve removed it and replaced it with the same one that was on my iPhone 7plus. (BestBuy cookie cutter protector) the problem still seems to plague me.



Any thoughts or suggestions on what I should do?

Take it in to Apple to get the display checked. They have issues with the display module on some iPhone X’s

 

[jenag145]

Take it in to Apple to get the display checked. They have issues with the display module on some iPhone X’s

Oh?? Maybe should get mine checked too??

 

[BugeyeSTI]

Oh?? Maybe should get mine checked too??

If it’s easily reproducible, I would.. Here’s the original thread on the main page:
https://forums.macrumors.com/thread...ment-program-to-address-touch-issues.2153725/