TouchID deleting finger prints

Discussion in 'MacBook Pro' started by AdonisSMU, Nov 26, 2016.

  1. AdonisSMU macrumors 603

    Joined:
    Oct 23, 2010
    #1
    I noticed that everything works fine on my machine thus far but TouchID has deleted my finger prints twice now. I don't quite understand why. Is anyone else having this QC issue?
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    This is the first I have read of this problem. When you go into System Preferences > Touch ID, none of your fingerprints are there?
     
  3. AdonisSMU thread starter macrumors 603

    Joined:
    Oct 23, 2010
    #3
    Yes it has happened twice now. I don't understand why yet. It appears thus far that it only happens when I turn my computer off completely. I'm gonna test it one more time to see if I get the same result. Brb.
    --- Post Merged, Nov 26, 2016 ---
    It appears to work right now. I'll be sure to document it again the next time it happens. *scratches head* hmmmm.....
     
  4. daveak macrumors regular

    Joined:
    Jun 28, 2009
    Location:
    Durham, UK
    #4
    Not had fingerprints disappear, but lost my card from Apple Pay twice now. Once was after a power off, not sure of the other.
     
  5. Mr.Blacky macrumors regular

    Joined:
    Jul 31, 2016
    Location:
    Austria
    #5
    You mean, you can not use touch ID after you restarting your computer? Can you use it afterwards for, let's say buying something on the Appstore or iTunes?
     

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