TouchID deleting finger prints

Discussion in 'MacBook Pro' started by AdonisSMU, Nov 26, 2016.

  1. AdonisSMU macrumors 604

    Oct 23, 2010
    I noticed that everything works fine on my machine thus far but TouchID has deleted my finger prints twice now. I don't quite understand why. Is anyone else having this QC issue?
  2. BasicGreatGuy Contributor


    Sep 21, 2012
    In the middle of several books.
    This is the first I have read of this problem. When you go into System Preferences > Touch ID, none of your fingerprints are there?
  3. AdonisSMU thread starter macrumors 604

    Oct 23, 2010
    Yes it has happened twice now. I don't understand why yet. It appears thus far that it only happens when I turn my computer off completely. I'm gonna test it one more time to see if I get the same result. Brb.
    --- Post Merged, Nov 26, 2016 ---
    It appears to work right now. I'll be sure to document it again the next time it happens. *scratches head* hmmmm.....
  4. daveak macrumors 6502

    Jun 28, 2009
    Durham, UK
    Not had fingerprints disappear, but lost my card from Apple Pay twice now. Once was after a power off, not sure of the other.
  5. Mr.Blacky macrumors 6502

    Jul 31, 2016
    You mean, you can not use touch ID after you restarting your computer? Can you use it afterwards for, let's say buying something on the Appstore or iTunes?

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