TouchID prompts not always working

Discussion in 'MacBook Pro' started by shareef777, Nov 16, 2016.

  1. shareef777 macrumors 68020


    Jul 26, 2005
    Chicago, IL
    I've received quiet a few pop ups for system preference authorizations or app install where TouchID doesn't prompt and I have to manually enter my password. Anyone know if this is something that the App installers have to be designed to do (which I doubt as I've had some older versions of software install and prompt for TouchID).
  2. pshifrin macrumors 6502


    Mar 14, 2010
    I noticed the same thing today setting up my 13 TB. There must be some specific API call that triggers it. I saw older software request a fingerprint and newer software not request it
  3. Goldfrapp, Nov 16, 2016
    Last edited: Nov 16, 2016

    Goldfrapp macrumors 601


    Jul 31, 2005
    Some security-related system preferences will not allow you to use fingerprint for authorization. That's done for security reasons obviously. The same way iPhone requires you to enter password for some security-related settings like turning off Find My iPhone, signing out of iCloud, updating iOS, adding fingerprints, resetting device, etc.

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