Trackpad and button fail

Discussion in 'MacBook' started by NinjaHERO, Jun 1, 2009.

  1. NinjaHERO macrumors 6502a

    NinjaHERO

    Joined:
    Aug 29, 2008
    Location:
    U S of A
    #1
    Hello all. I consider this the best place to ask apple questions. So hopefully someone will know what is wrong with my mac and tell me if there is a way to fix it. I have an Ibook g4.

    About a year ago my trackpad and button would occasionally not work when the computer was initially turned on. I can click the button and run my finger over the pad but the cursor does not respond. Also if I put the computer to sleep I have a one in ten chance of causing this problem. I bought a USB mouse and plugged it in and with that I can control the cursor just fine.

    This non functioning trackpad problem used to crop up once a week or so. Now it is happening almost daily. I have recently discovered that if I close the lid and reopen and end sleep mode, I can sometimes restore the trackpad. Normally this takes a dozen or so attempts.

    Any idea if this is a software issue or a hardware issue. Last September I paid apple for a complete repair of my mac. It was some deal for 220 at the genius bar and they promised to fix everything they find wrong. I got a new harddrive and logic board out of the deal.(great deal for me I think) But they didn't find anything wrong with the pad. So I am thinking software.

    Any help or ideas are appreciated.
     
  2. Insulin Junkie macrumors 65816

    Insulin Junkie

    Joined:
    May 5, 2008
    Location:
    Mainland Europe
    #2
    Do you update your firmware to the current version regularly? If you do, I doubt it's a software problem. Haven't heard of software causing this bug yet, anyway. If you really think so you can try a clean re-install, but I think it's the hardware, take it into apple and have them do something about it soon.
     
  3. NinjaHERO thread starter macrumors 6502a

    NinjaHERO

    Joined:
    Aug 29, 2008
    Location:
    U S of A
    #3
    yeah, I always keep my OS up to date. Apple said they have no idea what it is. And of course I can never get it to replicate at the genius bar. :(


    Also I did a complete wipe and reinstall because they changed out my harddrive. Still have the same problem.
     
  4. Insulin Junkie macrumors 65816

    Insulin Junkie

    Joined:
    May 5, 2008
    Location:
    Mainland Europe
    #4
    I'm so disillusioned with the service at the genius bars that I wouldn't put it past them to suspect the trackpad, but not tell you about it in order to save themselves some trouble. Might sound a bit like a conspiracy theory, but I've been told utter bullsh!! by 'geniuses' once too often.
     
  5. bozz2006 macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #5
    yeah i hate the geniuses too. they're a little too self-righteous for my tastes.
     
  6. NinjaHERO thread starter macrumors 6502a

    NinjaHERO

    Joined:
    Aug 29, 2008
    Location:
    U S of A
    #6
    To be fair their job title is Genius....imagine what that does to a young psyche..:D
     

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