Trackpad issue new i5 pro

Discussion in 'MacBook Pro' started by Amnak, Apr 28, 2010.

  1. Amnak macrumors 6502

    Joined:
    Nov 16, 2009
    #1
    Has any one else had track pad issues .... Mine either jitters around the screen by it self or doesn't want to move unles I have like four fingers on the track pad which should cause my windows to hide but they don't ... This only happens after using it a few minutes some times as little as 15 to 20 minutes.

    My real issue though is that this computer is my replacement from my best buy warranty which I basically had to fight for... When I called apple they told me they didn't have my serial number on record ??? And that I should take it back to best buy..... But here is the tricky part I can't fined my recite which won't really help because it only says I payed 100$ which was the tax from the computer .... I hate hate hate this best buy.... Should I take it to Apple or Best Buy and how do I prove my purchase to Apple???
     
  2. paintballswimgu macrumors 6502

    Joined:
    Feb 13, 2010
    #2
    to prove your purchase to apple. I just thought you had to register your computer with their online site
     
  3. Amnak thread starter macrumors 6502

    Joined:
    Nov 16, 2009
    #3
    O you know what that makes perfect sense the obvious is less obvious when your searching for an answer.
     
  4. Relznuk macrumors 6502

    Relznuk

    Joined:
    Sep 27, 2009
    Location:
    UT, USA
    #4
    Actually, the registration page explicitly states that registration is not necessary for the warranty.
     
  5. Amnak thread starter macrumors 6502

    Joined:
    Nov 16, 2009
    #5
    Hmm interesting I wonder if a track pad is something they would try and fix on sight or send out or just swap me a new one?
     
  6. tekmoe macrumors 68000

    Joined:
    Feb 12, 2005
    #6
    Have you tried resetting the PMU? Shut down your computer, hold down SHIFT-OPTION-COMMAND on the left side of the keyboard, press the power button, wait 5 seconds, and press the power button again to boot the computer.
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    Ask Best Buy for a replacement receipt. (Just to be clear that's a replacement of the original receipt)
     
  8. Amnak thread starter macrumors 6502

    Joined:
    Nov 16, 2009
    #8
    No I haven't I'll try it what does it do?
     

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