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DanielGilbert

macrumors member
Original poster
Jun 10, 2006
50
0
London, UK
Well, I've just got my shiny new macbook, which I'm absolutely loving :D

However, I have a problem with it, which I'm wondering if anyone can help with. My trackpad is horribly unresponsive at times, meaning I can only move the cursor about 1cm across the screen when I use the complete width of the trackpad. However, a few minutes later, it may work fine, or it may be slightly more responsive but stop responding at intervals while I move my finger over the trackpad. I know two other people with Macbooks whose trackpads seem fine - the only difference between the Macbooks, is that mine only has 512mb RAM but they have 1gb. Any ideas?

EDIT: I've tried turning the sensitivity up
 
That's odd; go to an Apple Store, they might replace it on the spot or send it in.

That's really weird; it's not normal by any means; call them if you do not live by an Apple store.
 
I've just disabled "Ignore accidental trackpad movement", which seems to be helping, but the trackpad still seems to have the problem that it'll think I have two fingers on the trackpad when I only have one, and start scrolling :(
 
it's broken. take it to an Apple store or call AppleCare and have them replace it.
 
Same Problem

I had the same problem and my trackpad just got progressively worse. I took it to the Genius Bar and they gladly fixed it. On my Genius Bar Work Authorization form it says:

Issue Description: Trackpad intermittently unresponsive; sometimes unit will not complete click; customer cannot tell if button is successfully pressed


Well, the resolution to this was that they will replace the trackpad/topcase.
 
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