Trackpad problem... its dead :(

Discussion in 'MacBook Pro' started by soupyjnr, Feb 23, 2008.

  1. soupyjnr macrumors 6502

    Joined:
    Jan 12, 2008
    Location:
    Northern Ireland, United Kingdom
    #1
    Hey guys

    I only got my macbook about 3 weeks ago, and about 2 weeks ago I posted a message here to say that the trackpad wasnt working, but it only lasted a few seconds. However its got worse and now it isnt working at all.

    Does anybody know what the best thing to do is

    Thanks for any help in advance and if you need any more information, let me know
     
  2. skyrider007 macrumors 65816

    skyrider007

    Joined:
    Aug 5, 2007
    Location:
    Bangkok
    #2
    Try resetting the PRAM. Google "reset PRAM" for instructions.

    If you use an external mouse, look under system preferences to see whether "ignore trackpad if external mouse is connected" is checked or not. If it is, this may be the reason why your trackpad is not working.

    If all of the above fails, contact AppleCare for repair/replacement.
     
  3. soupyjnr thread starter macrumors 6502

    Joined:
    Jan 12, 2008
    Location:
    Northern Ireland, United Kingdom
    #3
    Thanks - will resetting my PRAM make me lose any of my settings or anything or what will it do

    Thanks for your help
     
  4. johny5 macrumors 6502a

    johny5

    Joined:
    Mar 31, 2007
    Location:
    UK
    #4
    No you wont lose any data or settings at all
     

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