TL;DR - My mac trade-in value on the website is $410, in store it was $0 - not sure what to do.
I wanted to trade my son's macbook pro (i5 13.3in from 2017) in for a new M1 Air. I went through the questions online, and they gave me an estimate of $410. I went in store, thinking it would be a faster transaction. The in store rep was nit-picky about the scratches on the back, and told me it had a $0 trade-in value. I was so digusted, I stormed out. I imagine if he had said $200 or $300, I'd be okay, but $0???
I have half a mind to send it in using the online tool, but my fear is that they'll give me a $400 estimate, and then come back with a much lower-ball one AFTER I've purchase the MBP.
Has this happened to anyone before? Thoughts on how to proceed?
I wanted to trade my son's macbook pro (i5 13.3in from 2017) in for a new M1 Air. I went through the questions online, and they gave me an estimate of $410. I went in store, thinking it would be a faster transaction. The in store rep was nit-picky about the scratches on the back, and told me it had a $0 trade-in value. I was so digusted, I stormed out. I imagine if he had said $200 or $300, I'd be okay, but $0???
I have half a mind to send it in using the online tool, but my fear is that they'll give me a $400 estimate, and then come back with a much lower-ball one AFTER I've purchase the MBP.
Has this happened to anyone before? Thoughts on how to proceed?