Trade In with iPhone Upgrade Program

Discussion in 'iPhone' started by Arrr, Dec 16, 2015.

  1. Arrr macrumors newbie

    Arrr

    Joined:
    Apr 29, 2015
    #1
    So last night I purchased a new iPhone 6S using the Apple Upgrade Program (paying thirty five some odd dollars a month). At the same time I traded in my old iPhone 6 and received $285. When I looked it didn't seem to be applied to the cost of the phone? Does anyone else have experience with trading in a phone and then purchasing a new one? Will they allow you to apply that to the cost of the phone if doing the upgrade program? Would they have allowed me to just have the $285 credited to my credit card? I really don't want an Apple Store gift card with almost $300 on it.
     
  2. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #2
    its not applied to the cost of the phone. they just credit it to credit card.
     
  3. Arrr thread starter macrumors newbie

    Arrr

    Joined:
    Apr 29, 2015
    #3
    I was given no option to have it applied to a credit card, that would have been great! Instead he just handed me a gift card at the end. I should be able to go back and have them credit my credit card, correct?
     
  4. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #4
    Sounds like a quick call to Apple might be in order.....
    A much better solution, might just be to give Apple a call, and ask them.
     
  5. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #5
    thats strange. yeah you should go back and talk to them.
     
  6. Arrr thread starter macrumors newbie

    Arrr

    Joined:
    Apr 29, 2015
    #6
    Just in case anyone else ends up in this same predicament, I went back to the store, explained it and then refunded the gift card to my credit card. Took all of 5 minutes. So just in case someone is googling for this exact answer (like I was - to no avail), Yes, if you have mistakenly gotten the Apple Store gift card instead of the credit on your credit card for an iPhone Recycle/Trade In, you can have the issue correct and the amount refunded to your credit card.
     
  7. johnparjr macrumors 6502a

    johnparjr

    Joined:
    May 10, 2005
    Location:
    Earth
    #7
    The above is correct but only if you do the iPhone upgrade program then you have the option to refund on a credit card all other transactions are a Giftcard only
     

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