Trading in iPhone X for XS Max

[PsychOK]

Hi, I am trading in my iPhone X and upgrading to the iPhone XS Max. The initial offer is $525 through Apple's buyback program, but they will reassess once they receive the unit. I have a couple questions I am hoping someone may be able to answer. First, the X is in fairly good condition, but does have several noticeable scuffs and scratches on the screen. I have never owned a phone that scratched as easily as the X so hopefully they fixed that problem with the new phones. With that in mind, will Apple lower the $525 offer when they see the screen has scratches or will the overall good condition of the phone make the offer stay the same? Second, how will the $525 be applied? Will they add it back to the credit card that I used to finance the new phone (I joined the Apple Upgrade Program) or will they credit it back to the credit card I used for the initial payment to get the phone? Thank you.

 

[Richieios26]

Hi I have recently used the Apple buy back programme for the Apple Watch. The offer was £50 and after they sent me the packaging to send it off, they emailed a gift card with the £50 value. I used that against the new watch!

I am also doing the same to buy for the iPhone XSMax by selling and sending off the iPhone 7 Plus to hopefully receive a gift card worth £220.

Hope that helps

 

[CoastalOR]

Here is a link to the Apple Giveback page.
Check out the FAQ at the bottom of the page to see the payment options and what happens if the object condition doesn't match your description.