I have a number of employees that work under me with no computer experience at all. None, ziltch, etc. As times progress, they now have a Mac in front of them, and are having all kinds of problems figuring it out. The task is that they need to download iso files from a particular FTP site, then burn them to a DVD. I have given them instruction with Filezilla and Disk Utiltiy to accomplish it, but my training is not nearly enough. What is a particular problem is really basic computer stuff, what is a folder, the home directory, how to drag files, rename them etc. I'm finding ISO files all over everywhere, and getting phone calls late at night that they followed the steps I outlined and can't find the file they think they just downloaded. Ideally, I need a basic intro to computers coarse on DVD that is suited for the Mac, and covers the finder, basic mouse usage, what the applications folder is etc. Something geared for someone who until this moment had never touched a computer in thier life.