Transferred number, when do I cancel old account?

Discussion in 'iPhone' started by 99MustangGTman, Jul 2, 2009.

  1. 99MustangGTman macrumors 6502

    Joined:
    Dec 3, 2008
    Location:
    Germantown MD/ Columbus OH
    #1
    I switched to an iPhone, ordered it Tuesday and said backordered, but now just says ordered in process. Well anyways, I have Sprint(still do until I receive my iphone) and I want to know when should I cancel my account? Should I wait until I receive my iPhone? Or wait until the day I receive my phone? Also, will I have service as soon as I activate my account, or is there some down time I have to experience because my old account needs to be canceled first? I know this is all worded kind of weird, I appreciate any help, i've never transferred my number before.
     
  2. jmeray macrumors member

    jmeray

    Joined:
    Jun 9, 2009
    #2
    Get your phone.
    Then activate it (i assume u did NOT xfer your # during ordering).
    Once activated, your NEW temporary # will work right away.
    Go to ATT store or call ATT.
    Tell them u want to xfer your # from sprint.
    They will handle the xfer (takes and hour or less usually for it to xfer).
    Your sprint acct will be closed for that # automatically due to the move of your phone# to ATT.
    Done.

    (If you have other people on your sprint account like a family plan, make sure you move someone else to be the PRIMARY # before you xfer your number to ATT).
     
  3. thor79 macrumors 6502

    thor79

    Joined:
    Jun 8, 2008
    Location:
    Chicago, IL
    #3
    If you ported your old number to your iphone then Sprint will automatically close the account as long as that was the only service on the account. They will send you a bill for whatever bill remains. There should be no need for you to have to cancel/close your Sprint account.
     
  4. fuzzielitlpanda macrumors 6502a

    Joined:
    Mar 24, 2008
    #4
    yup this is the way it should be. i also came from sprint and ported my number the day i received my iphone. right after i ported the number over, the sprint line was automatically canceled.
     
  5. 99MustangGTman thread starter macrumors 6502

    Joined:
    Dec 3, 2008
    Location:
    Germantown MD/ Columbus OH
    #5
    I transferred both numbers on the account right when I placed my order for phone online. Thanks for the quick reply guys, very useful!
     

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