I've been trying to free up space on my iphone 8 plus. After shooting a lot of video and taking photos I usually connect my phone to my imac and transfer the files. Lately I've been looking for an on the fly when I'm traveling or just not near my computer. I've been uploading my videos to cloud sources like google drive and the box app but when I go to my computer to retrieve the video files and try to play them I get an error from quicktime saying "additional software is required". I also recently purchases a sandisk xpander drive and the video files are still giving me the same error. They will sometimes play with just audio. This does not happen when i'm hooked up directly via usb cable. I'm wondering if there is a workaround for this issue.
-I should mention that i've even tried to play these files in other apps like VLC and still no luck.-
-I should mention that i've even tried to play these files in other apps like VLC and still no luck.-