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Trash slow to load

F

fumi2014

macrumors 6502
Original poster
Hi there,

Upgraded yesterday to Sonoma. Now, when I open the trash, nothing appears for about ten seconds. I just get the loading message. Anyone else have this issue or know a fix?

Screenshot 2023-09-27 at 18.01.07.jpg
 
some trashed items on external drives? or empty it from the finder, than see how it works thereafter...? and have you tried rebooting?...
 
fisherking said:
some trashed items on external drives? or empty it from the finder, than see how it works thereafter...? and have you tried rebooting?...
Click to expand...
No they are always local files. Tried rebooting. This seems to have started today. I just updated to Sonoma - so I guess that's the culprit.
 
fwiw, are there any external drives connected? (and if so, what happens if you eject them and try again?). just a thought...
 
I do normally have a NAS connected but even when there are no connections, the behaviour still happens.
 
try creating a test admin account on your mac, see if it happens there (then you'll know, at least, if it's specific to your account, or a global issue)...
 
This does not happen when I log into a test admin account, so it must in some way, be specific to my account.
 
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not sure, but at least you've narrowed things down. you could open the trash, hit command-shift-period, and see if they are any invisible files in the trash; if so, delete that. then redo that key command, as invisible files should generally not be messed with...
 
Nothing is hidden in there.

The other strange behaviour I've noticed is that when the trash visibly shows in the dock that it is empty when I then delete a file, it takes several seconds before the trash icon changes to indicate that there is something in the bin.
 
someone else needs to chime in at this point. but at least you have more details and info to go on. good luck with it 👍
 
I fixed this issue on my mac. I had the issue in ventura and sonoma.
Go to system settings, siri and spotlight, scroll to the bottom and click on spotlight privacy...
Click the plus button and temporarily add the macintosh hd. Wait 10 seconds for good measure and then highlight it again and click the minus button to remove it. This will force to reindex spotlight and leave the computer on for hours to let the computer reindex the spotlight. After i can back a few hours later it opens without the loading message coming up. 🙂
 
fumi2014 said:
Hi there,

Upgraded yesterday to Sonoma. Now, when I open the trash, nothing appears for about ten seconds. I just get the loading message. Anyone else have this issue or know a fix?

View attachment 2282704
Click to expand...
I fixed this issue on my mac. I had the issue in ventura and sonoma.
Go to system settings, siri and spotlight, scroll to the bottom and click on spotlight privacy...
Click the plus button and temporarily add the macintosh hd. Wait 10 seconds for good measure and then highlight it again and click the minus button to remove it. This will force to reindex spotlight and leave the computer on for hours to let the computer reindex the spotlight. After i can back a few hours later it opens without the loading message coming up.
 
DudeLA said:
I fixed this issue on my mac. I had the issue in ventura and sonoma.
Go to system settings, siri and spotlight, scroll to the bottom and click on spotlight privacy...
Click the plus button and temporarily add the macintosh hd. Wait 10 seconds for good measure and then highlight it again and click the minus button to remove it. This will force to reindex spotlight and leave the computer on for hours to let the computer reindex the spotlight. After i can back a few hours later it opens without the loading message coming up.
Click to expand...
 
Thank you for your help but unfortunately this didn't work. I'll probably have to reinstall Mac OS as this seems like the only route. Still kind of weird this only happens when I am logged into my account. If I create another user, this error goes away.
 
DudeLA said:
I fixed this issue on my mac. I had the issue in ventura and sonoma.
Go to system settings, siri and spotlight, scroll to the bottom and click on spotlight privacy...
Click the plus button and temporarily add the macintosh hd. Wait 10 seconds for good measure and then highlight it again and click the minus button to remove it. This will force to reindex spotlight and leave the computer on for hours to let the computer reindex the spotlight. After i can back a few hours later it opens without the loading message coming up.
Click to expand...
Thank you for your help but unfortunately this didn't work. I'll probably have to reinstall Mac OS as this seems like the only route. Still kind of weird this only happens when I am logged into my account. If I create another user, this error goes away.
 
fumi2014 said:
Thank you for your help but unfortunately this didn't work. I'll probably have to reinstall Mac OS as this seems like the only route. Still kind of weird this only happens when I am logged into my account. If I create another user, this error goes away.
Click to expand...
Maybe you can run Onyx on your mac and make sure to give it full disk access permissions and install the latest version compatible with your Operating System. Click on the maintenance tab and make sure spotlight index is enabled. Just so you know it will freeze the mac while it is running and there will be a spinning beach ball. Just ignore that and when it finishes the computer will be responsive again and then restart mac and test the trash. Mac will take longer to start up as it has to rebuilt caches etc. Just be patient when it's frozen and wait till it's unfrozen which it alway does finish.
Please let me know how it goes. Here is the link to Onyx for mac https://www.titanium-software.fr/en/onyx.html
 
DudeLA said:
Maybe you can run Onyx on your mac and make sure to give it full disk access permissions and install the latest version compatible with your Operating System. Click on the maintenance tab and make sure spotlight index is enabled. Just so you know it will freeze the mac while it is running and there will be a spinning beach ball. Just ignore that and when it finishes the computer will be responsive again and then restart mac and test the trash. Mac will take longer to start up as it has to rebuilt caches etc. Just be patient when it's frozen and wait till it's unfrozen which it alway does finish.
Please let me know how it goes. Here is the link to Onyx for mac https://www.titanium-software.fr/en/onyx.html
Click to expand...

I ran Onyx and it found a problem with the Data Volume. It advised me to run Utility Disk Repair from within Recovery Mode but when I did that, Disk Repair didn't find anything wrong.

I guess the next step is reinstalling Mac OS?
 
fumi2014 said:
I ran Onyx and it found a problem with the Data Volume. It advised me to run Utility Disk Repair from within Recovery Mode but when I did that, Disk Repair didn't find anything wrong.

I guess the next step is reinstalling Mac OS?
Click to expand...
Yeah, I had a client that ran into the same issue and what really fixed the computer and made everything run really nicely after not just the trash was do a complete time machine Backup and I would even recommend doing more than one if you can and then use the Erase all content in settings which is a feature that you can erase everything like it was when you got the computer, but it keeps the operating system and then after that restore from a back up using Time Machine.
That’s really the best way to fix this data volume issue and it should resolve the trash issue. Also after you restore everything back from time machine, it should be exactly the way you had it before although you may possibly need to sign into a few accounts etc.
It’s actually quite simple to do and pretty painless I think this would be the best thing to do rather than just reinstalling the operating system, which will not fix the data volume and if you just reinstall the operating system without fixing the data volume, then that could actually create more issues than you have now, so my suggestion is to do a Google search for how to do a erase all content and settings in Sonoma And then restore from your time machine back up but make sure you have a complete Backup before you do this of course and personally like I said I do two of them to two separate drives just in case. Also i highly recommend using a Samsung T7 backup drive as it is super fast to backup and restore.
 
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