Treated differently when buying refurbished?

Discussion in 'Buying Tips and Advice' started by mikeaperez, May 25, 2009.

  1. mikeaperez macrumors newbie

    May 19, 2008
    My basic question is:

    Have buyers been treated differently in the Apple Store when bringing in a model with problems that was bought refurbished from the Apple online store?

    If you have a GOOD personal experience, please post it as an example of why we don't need to worry.

    As for 'problems', I am thinking hardware issues, either self-created (i.e., bad RAM upgrade) OR even if the refurbished box came from Apple with a problem.

  2. jmann macrumors 604


    Dec 8, 2007
    bump on a log in a hole in the bottom of the sea
    Nope. Refurbs are treated like brand new machines. They have the same warranty and everything. :)
  3. dsnort macrumors 68000


    Jan 28, 2006
    In persona non grata
  4. pprior macrumors 65816

    Aug 1, 2007
    No diff at all. I ended up with several issues with my refurb mac pro after 2 years of ownership and with applecare I was given a brand new machine with apple ram (and mine was aftermarket ram) and faster processors. You will be treated exactly the same.
  5. JCastro macrumors 6502a

    Feb 12, 2008
    WOW! Now that is service! I always new Refurbs had the same warranty. But after two years they give you a new one. Thanks for posting.
  6. clyde2801 macrumors 601


    Mar 6, 2008
    In the land of no hills and red dirt.
    He also mentioned (actually, implied) that he bought extended applecare for his refurb. Morals of the story: 1. Refurbs are treated by apple as new machines, and, 2. frakkin' buy applecare for an apple portable.
  7. rekhyt macrumors 65816

    Jun 20, 2008
    Part of the old MR guard.
    Amazing. :D

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