Treated differently when buying refurbished?

Discussion in 'Buying Tips and Advice' started by mikeaperez, May 25, 2009.

  1. mikeaperez macrumors newbie

    Joined:
    May 19, 2008
    #1
    My basic question is:

    Have buyers been treated differently in the Apple Store when bringing in a model with problems that was bought refurbished from the Apple online store?

    If you have a GOOD personal experience, please post it as an example of why we don't need to worry.

    As for 'problems', I am thinking hardware issues, either self-created (i.e., bad RAM upgrade) OR even if the refurbished box came from Apple with a problem.

    Thanks!
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    Nope. Refurbs are treated like brand new machines. They have the same warranty and everything. :)
     
  3. dsnort macrumors 68000

    dsnort

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    Jan 28, 2006
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    In persona non grata
  4. pprior macrumors 65816

    Joined:
    Aug 1, 2007
    #4
    No diff at all. I ended up with several issues with my refurb mac pro after 2 years of ownership and with applecare I was given a brand new machine with apple ram (and mine was aftermarket ram) and faster processors. You will be treated exactly the same.
     
  5. JCastro macrumors 6502a

    Joined:
    Feb 12, 2008
    #5
    WOW! Now that is service! I always new Refurbs had the same warranty. But after two years they give you a new one. Thanks for posting.
     
  6. clyde2801 macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #6
    He also mentioned (actually, implied) that he bought extended applecare for his refurb. Morals of the story: 1. Refurbs are treated by apple as new machines, and, 2. frakkin' buy applecare for an apple portable.
     
  7. rekhyt macrumors 65816

    Joined:
    Jun 20, 2008
    Location:
    Part of the old MR guard.
    #7
    Amazing. :D
     

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