I've been happy with it (minus the resets). It does what I need it to do (calander, to do's, phone, etc...) although I have been distgusted at Palm and their software (uh oh, here I go)...The hardware is good, but their software for the Mac is horrible. I've never had software that required the use of Terminal to uninstall the program because you have to force empty the trash because of files that could not be deleted 😡 (and no uninstall option...I spent over an hour on the phone with tech support trying to delete the software). They "claim" support for the Mac although they do not support iCal, Address Book, iTunes, iPhoto, etc... Have to use the TERMINAL??? 😡 C'mon Palm! 😡 Even Microsoft can get that one right!! Anyway............😎