Trip to the Apple Store tomo for an exchange..

Discussion in 'iPhone' started by ohla313, Aug 3, 2010.

  1. ohla313 macrumors 6502a

    ohla313

    Joined:
    Apr 24, 2010
    #1
    I bought my iPhone 4 a little under two weeks ago. So far I experienced: proximity sensor issue, antennae issue, mediocre battery, strange echo in headphones, call drops, and loose home and lock buttons.

    If I brought it to the Genius Bar with the original box and all its accessories could I get it swapped for a brand new boxed iPhone 4?
     
  2. serialtoon macrumors 6502a

    serialtoon

    Joined:
    Jul 1, 2009
    Location:
    Long Beach
  3. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #3
    Nope, the only way they will do that is if you return your phone and the waited a few days for your account to reset to allow you to upgrade again.
     
  4. ohla313 thread starter macrumors 6502a

    ohla313

    Joined:
    Apr 24, 2010
    #4
    How long does it take to get upgrade eligibility back then? It wouldn't be possible to return it and buy another on the spot correct?
     
  5. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #5
    24-72 hrs
     
  6. ohla313 thread starter macrumors 6502a

    ohla313

    Joined:
    Apr 24, 2010
    #6
    oh ok great thanks! I wish they would just exchange the damn phone though. They are very annoying as they didn't believe the headphone issue. Also for some reason the iPhone freezes a lot. Could this be from my backup? Never froze with my 3Gs though..
     
  7. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #7
    Not that this a solution, but iOS 4.1 is rumored to begin released soon, maybe this update could fix many of your issues.
     
  8. cfernandes macrumors regular

    cfernandes

    Joined:
    Jul 6, 2010
    Location:
    Connecticut
    #8
    Why wouldn't you just ask for an exchange phone? I thought you could swap out a defective iPhone 4 for a brand new one.
     
  9. ohla313 thread starter macrumors 6502a

    ohla313

    Joined:
    Apr 24, 2010
    #9
    Yes but are the current replacement iPhones new ones? I'd hate to have paid $400 for a refurb tho..
     
  10. KameronBriggs macrumors 6502

    KameronBriggs

    Joined:
    Feb 8, 2010
    Location:
    Somewhere Sunny, California
    #10
    I was at the apple store for some work on my MacBook, and the lady next to me had an iPhone 4 that was getting exchanged for some reason... I saw the genius pull out a brand new iPhone 4 box (retail box) and swapped them. The genius kept the retail box because she didn't have her iPhone 4's box. This is what I saw. I also saw something with a credit card. So maybe she was returning and exchanging...I don't know. Lol
     

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