Trouble backing up iPad Air 2

Discussion in 'iPad Tips, Help and Troubleshooting' started by jbrown, Dec 28, 2016.

  1. jbrown macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #1
    Using latest Sierra / iOS / iTunes

    Backing up to computer using cable

    It starts backing up fine - creating the backup folder in the Library/Apple Support / Mobilesync/Backup

    It gets to stage 28Th ( as shown in iTunes progress bar ) then hangs with this message: ( see pic )

    The backup folder it has created always reaches 2.67gb in size.

    What can I do?

    I feel I can't simply go reset my iPad - as I now have no backup file to restore from!

    Thans!!
     

    Attached Files:

  2. Rok73 macrumors 65816

    Rok73

    Joined:
    Apr 21, 2015
    Location:
    Planet Earth
  3. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London

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