Trouble Downloading...

Discussion in 'macOS Sierra (10.12)' started by rw3, Jun 13, 2016.

  1. rw3 macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
  2. clukas macrumors 6502a

    clukas

    Joined:
    May 3, 2010
    #2
    Nope. All downloading just fine. Could be a CDN issue where you are. Give it some time.
     
  3. rw3 thread starter macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
    #3
    Figured as much. iOS 10 and Xcode 8 downloaded just fine, Sierra is just taking her time.
     
  4. gregsapphire macrumors member

    Joined:
    Jun 22, 2014
    #4
    Same here. Downloaded it on my macbook. There is a download button that doesn't do anything on my iMac. Restarted my iMac but same problem. Unable to download.
     
  5. Thrifty1 macrumors regular

    Joined:
    Nov 21, 2009
    #5
    I downloaded it on my iMac fine a bit ago. Then when I tried on my MacBook Air (via Purchased tab) the Download button turns grey when I click it but not downloading. I am guessing servers are overwhelmed.
     
  6. gregsapphire macrumors member

    Joined:
    Jun 22, 2014
    #6
    Same issue. First device seems fine but second one won't download.
     
  7. Thrifty1 macrumors regular

    Joined:
    Nov 21, 2009
    #7
    I can move a copy of the Installer from my iMac to my MacBook Air since the download has not been working for the MacBook Air. Anyone know if the installer is universal across all Macs?
     
  8. GaresTaylan macrumors 6502a

    Joined:
    Nov 11, 2009
    #8
    Was downloading fine on my Macbook then it stopped. Ive been unable to do anything since. Just spinning. Sounds like all we can do is wait it out.
     
  9. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #9
    Initial download stopped suddenly. When I tried to download from Purchases tab in Mac App Store it gets hung up. I'm stuck.
     
  10. gregsapphire macrumors member

    Joined:
    Jun 22, 2014
    #10
    How do you move over the installer? I have installed 10.12 on Macbook but unable to download on iMac. Actually it downloaded but nothing happened and I had tried to download with no luck.
    --- Post Merged, Jun 13, 2016 ---
    Exact same situation. But on my second mac.
     
  11. Dusty1216 macrumors 6502

    Joined:
    Apr 10, 2015
    #11
    Same **** happened to me, go to hit download from purchased all i get is a spinny wheel...only solution i could think of was to bitch at them to give me another redeem code :eek: still in that process, highly doubt they will.
     
  12. GaresTaylan macrumors 6502a

    Joined:
    Nov 11, 2009
    #12
    I tried to key in my code again from the dev portal but it lists that it is taken. So guess there isn't much to do until things clear up a bit.
     
  13. Thrifty1 macrumors regular

    Joined:
    Nov 21, 2009
    #13
    I had not installed the original downloaded installation on my iMac so I still had the "Intall 10.12 Developer Preview" file in my Applications folder. I just copied that over to my MacBook Air, but not sure if I should use it to install or not.

    I believe once you run the installer it deletes the installer app. So I always make a copy of it in case I need it again (don't have to download it again) prior to installing.
     
  14. gregsapphire macrumors member

    Joined:
    Jun 22, 2014
    #14
    Ok well it's too late for me then. Hope Apple fixes the issue on their end.
     
  15. Dusty1216 macrumors 6502

    Joined:
    Apr 10, 2015
    #15
    they did give me a new redeem code. and its working :) be NICE! my only advice.
     
  16. rw3 thread starter macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
    #16
    I've tried everything that I know.

    Flush DNS Cache - Check
    Rebooted - Check
    Rebooted with a File System Check in SUM - Check

    I've even tried going through my VPN and still unable to download.
     
  17. gregsapphire macrumors member

    Joined:
    Jun 22, 2014
    #17
    How'd you get a new code? You call them?
     
  18. kyemaloy macrumors member

    Joined:
    Jul 6, 2015
    #18
    Anyone got a solution? Just get a spinner when i press Download in Purchases :/
     
  19. Dusty1216 macrumors 6502

    Joined:
    Apr 10, 2015
    #19
    however what happened to you guys just happened got to about 90% of the way there and then said it failed :(
    --- Post Merged, Jun 13, 2016 ---

    yes however the download failed and im back to square one of it being trapped in the purchases tab.
     
  20. Haxley macrumors regular

    Haxley

    Joined:
    Oct 14, 2010
    #20
    I'm having same problem as well. I should mention that on my first attempt to download, I got storage almost full warning. I've since cleared space but maybe it still thinks my storage is full? Anyone else have full/close to full storage when attempting to download?

    Also, I tried to install this over El Capitan Beta. Could this be a problem?
     
  21. GaresTaylan macrumors 6502a

    Joined:
    Nov 11, 2009
  22. Brammy macrumors 65816

    Joined:
    Sep 17, 2008
    #22
    Same problem. My MacBook Pro updated fine, but my Air is stuck at the greyed out icon.
     
  23. LarrikinAus macrumors member

    Joined:
    Jun 11, 2016
    #23
    Stuck too - cannot download from the purchased tab
     
  24. skwood macrumors 6502a

    skwood

    Joined:
    Jul 8, 2013
    Location:
    Tonbridge, UK
  25. rw3 thread starter macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
    #25
    New code for me as well....everything else wouldn't work, not even another Mac.
     

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