Trouble getting Apple Music and iCloud Music Library to work

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by beach2393a, Apr 28, 2018.

  1. beach2393a macrumors newbie

    Apr 28, 2018
    In iTunes on 2 different computers, I am trying to add music to my iCloud library from Apple Music. It works on the 2 iPhones on the account, but neither of the laptops. From the album I want to add I click on Add to library, and get an error message saying "Your request cannot be processed at this time." When I check "iCloud Music Library" in Preferences, I get the same error message. I have tried on 2 different wifi networks.

    Anyone have any idea what else I can try?
  2. Brookzy macrumors 601


    May 30, 2010
    On both computers...
    1. Account > Authorisations > De-authorise This Computer
    2. Account > Sign Out
    3. Account > Sign In
    See if that helps.

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