Trouble getting Apple Music and iCloud Music Library to work

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by beach2393a, Apr 28, 2018.

  1. beach2393a macrumors newbie

    Joined:
    Apr 28, 2018
    #1
    In iTunes on 2 different computers, I am trying to add music to my iCloud library from Apple Music. It works on the 2 iPhones on the account, but neither of the laptops. From the album I want to add I click on Add to library, and get an error message saying "Your request cannot be processed at this time." When I check "iCloud Music Library" in Preferences, I get the same error message. I have tried on 2 different wifi networks.

    Anyone have any idea what else I can try?
     
  2. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #2
    On both computers...
    1. Account > Authorisations > De-authorise This Computer
    2. Account > Sign Out
    3. Account > Sign In
    See if that helps.
     

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