Trouble Installing Creative Suite

Discussion in 'Mac Apps and Mac App Store' started by typecase, Feb 7, 2005.

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  1. typecase, Feb 7, 2005

    typecase macrumors 6502

    typecase

    Joined:
    Feb 2, 2005
    #1
    Hello,

    I'm attempting to install the Creative Suite but after it attempts to install photoshop it gives me an error message saying something like "an unexpected error has occured while installing icon ." 1008:17-4" and the installer simply halts after that. What could this be. I'm installing this on a brand new mac mini. I'm new to macs and am a switcher so I don't know what this error message could mean. Please help. :( Thank you.
     
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  2. JDar, Feb 7, 2005

    JDar macrumors 6502a

    JDar

    Joined:
    Dec 7, 2003
    #2
    1008:17-4 on the mac mini

    Try reading this and see if it's any help to you:

    http://www.adobe.com/support/techdocs/329590.html

    Adobe does not list that specific error code, as far as I could find. When you find a solution please post back here as other people will face this bleeding edge problem you've encountered.

    Good luck!
     
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  3. gto2, Feb 7, 2005

    gto2 macrumors newbie

    Joined:
    Jan 14, 2003
    Location:
    San Jose, CA
    #3
    I have experienced very similar problems and apparently others have.......http://www.adobe.com/support/techdocs/329590.html

    I did get the install to work...it's been awhile, but I think my success came when I did a custom install. Try selecting all the components, or you may need to try a few at a time, doing more than one install. If installs do fail, make sure you uninstall with the Adobe disk first, before reinstalling. Otherwise, try Adobe's suggestions. Good luck
     
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  4. dotdotdot, Feb 7, 2005

    dotdotdot macrumors 68020

    Joined:
    Jan 23, 2005
    #4
    just be happy you were able to get the Creative Suite...

    I'm still stuck on 5 LE!! :p
     
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