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Trouble installing software

O

oldaker201

macrumors newbie
Original poster
hello i was wondering if i could get some help installing some software
it is the drivers for a net gear 341u Usb modem from Sprint, i get a error saying installation failed
here is the log
OSX version 10.8.4

Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: @(#)PROGRAM:Install PROJECT:Install-735
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: @(#)PROGRAM:Installer PROJECT:Installer-617
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Hardware: MacBookPro6,2 @ 2.66 GHz (x 4), 8192 MB RAM
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Running OS Build: Mac OS X 10.8.4 (12E55)
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: TMPDIR=/var/folders/nk/_63v05sj05b9bcgcw9_pjblc0000gn/T/
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: SHELL=/bin/bash
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: HOME=/Users/Mike
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: USER=Mike
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: LOGNAME=Mike
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: SSH_AUTH_SOCK=/tmp/launch-523Wr9/Listeners
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: Apple_Ubiquity_Message=/tmp/launch-YZdmgC/Apple_Ubiquity_Message
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: Apple_PubSub_Socket_Render=/tmp/launch-TDKprk/Render
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: DISPLAY=/tmp/launch-JuejuL/org.macosforge.xquartz:0
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: COMMAND_MODE=unix2003
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Netgear Drivers Installation Log
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Opened from: /Volumes/TRU-Install/Install Drivers.pkg
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: fileURLForURL = x-disc://TRU-Install/Install%20Drivers.pkg
Aug 13 09:54:46 Mike-Oldakers-MacBook-Pro.local Installer[11706]: fileURLForURL = file://localhost/Volumes/TRU-Install/Install%20Drivers.pkg
Aug 13 09:54:47 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Referenced component packages (1) trustLevel=100
Aug 13 09:55:05 Mike-Oldakers-MacBook-Pro.local Installer[11706]: InstallerStatusNotifications plugin loaded
Aug 13 09:55:13 Mike-Oldakers-MacBook-Pro.local runner[11711]: Administrator authorization granted.
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: ================================================================================
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: User picked Standard Install
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Choices selected for installation:
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Install: "Netgear Drivers"
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Install Drivers.pkg : com.netgear.pkg.netgearDrivers : 2.1.2.2.1
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: ================================================================================
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: It took 0.00 seconds to summarize the package selections.
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: -[IFPKGDerivedDocument sortedPackageLocations]: result = (
"file://localhost"
)
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/TRU-Install/Install%20Drivers.pkg
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Set authorization level to root for session
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local runner[11711]: Administrator authorization granted.
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Will use PK session
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Starting installation:
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Configuring volume "Macintosh HD"
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Preparing disk for local booted install.
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Free space on "Macintosh HD": 199.55 GB (199551934464 bytes).
Aug 13 09:55:15 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Create temporary directory "/var/folders/nk/_63v05sj05b9bcgcw9_pjblc0000gn/T//Install.11706kZ8F5O"
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local Installer[11706]: IFPKInstallElement (1 packages)
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Using authorization level of root for IFPKInstallElement
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: installd: Starting
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: installd: uid=0, euid=0
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: ----- Begin install -----
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: packages=(
"PKJaguarPackage <file://localhost/Volumes/TRU-Install/Install%20Drivers.pkg>"
)
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: Extracting file://localhost/Volumes/TRU-Install/Install%20Drivers.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root, uid=0)
Aug 13 09:55:16 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root
Aug 13 09:55:24 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: prevent user idle system sleep
Aug 13 09:55:24 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: suspending Spotlight indexing
Aug 13 09:55:24 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: suspending backupd
Aug 13 09:55:24 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: Executing script "./preflight" in /Volumes/TRU-Install/Install Drivers.pkg/Contents/Resources
Aug 13 09:55:24 Mike-Oldakers-MacBook-Pro.local install_monitor[11721]: Temporarily excluding: /Applications, /Developer, /Library, /System, /bin, /private, /sbin, /usr
Aug 13 09:55:25 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (2 items) to /
Aug 13 09:55:26 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: kextcache -system-caches
Aug 13 09:55:30 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: kextcache -update-volume / -Installer
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: kxld[com.apple.driver.AppleUSBBluetoothHCIController]: The vtable 'vtable for AppleUSBBluetoothHCIController' is malformed. Make sure your kext has been built against the correct headers.
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: Link failed (error code 5).
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: Prelink failed for com.apple.driver.AppleUSBBluetoothHCIController; aborting prelink.
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: Failed to generate prelinked kernel.
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: Child process /usr/sbin/kextcache[11744] exited with status 71.
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: kextcache: Error 107 rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: releasing Spotlight indexing
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local install_monitor[11721]: Re-included: /Applications, /Developer, /Library, /System, /bin, /private, /sbin, /usr
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: releasing backupd
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: allow user idle system sleep
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local installd[11714]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7fad1c301050 {NSUnderlyingError=0x7fad1c308a50 "The operation couldn’t be completed. (kextcache error 71.)", NSLocalizedDescription=An error occurred while updating system extension information., arguments=(
"-update-volume",
"/",
"-Installer"
)} {
NSLocalizedDescription = "An error occurred while updating system extension information.";
NSUnderlyingError = "Error Domain=kextcache Code=71 \"The operation couldn\U2019t be completed. (kextcache error 71.)\"";
arguments = (
"-update-volume",
"/",
"-Installer"
);
}
Aug 13 09:55:35 Mike-Oldakers-MacBook-Pro.local Installer[11706]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7ff3132b98f0 {arguments=(
"-update-volume",
"/",
"-Installer"
), NSLocalizedDescription=An error occurred while updating system extension information., NSUnderlyingError=0x7ff3132c44c0 "The operation couldn’t be completed. (kextcache error 71.)"}
Aug 13 09:55:36 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Aug 13 09:55:36 Mike-Oldakers-MacBook-Pro.local Installer[11706]: IFDInstallController 13427400 state = 7
Aug 13 09:55:36 Mike-Oldakers-MacBook-Pro.local Installer[11706]: Displaying 'Install Failed' UI.
Aug 13 09:55:36 Mike-Oldakers-MacBook-Pro.local Installer[11706]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
 
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