Trouble making App Store purchase on XR

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ssledoux, Nov 8, 2018.

  1. ssledoux macrumors 65816

    ssledoux

    Joined:
    Sep 16, 2006
    Location:
    Down south
    #1
    Idk if this is iOS, the app or the phone because this is my first Face ID phone, but when I try to buy something through my app, it tells me to click on the side button to complete the purchase and shows the power button as the one to press.

    I’ve tried it 4 times and it isn’t doing squat. I have Face ID set up for purchases, but it’s not giving me an option for that.

    Ideas?
     
  2. mattguy10 macrumors 6502a

    mattguy10

    Joined:
    Aug 18, 2010
    #2
    You need to double press the side button while looking at the phone. By double pressing the side button, you’re giving the phone permission to make the purchase and Face ID is then activated as a second confirmation before the purchase is finalized.
     
  3. ssledoux thread starter macrumors 65816

    ssledoux

    Joined:
    Sep 16, 2006
    Location:
    Down south
    #3
    Thanks! I had no idea. When the thing pops up it just says to press the side button, so I didn’t realize that needed to be a double-click.

    I wound up doing what I needed on my iPad because I couldn’t figure it out last night. Thank goodness I still have that old-fashioned Touch ID on that one. ;-p
     
  4. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #4
    Does it say something different than "Double-Click to Pay"?

    [​IMG]
     
  5. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #5
    As @C DM has shown it should say “double-click to pay”...
     

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4 November 8, 2018