Trouble ordering from Apple Store

Discussion in 'iPhone Tips, Help and Troubleshooting' started by umdjb, Jun 15, 2010.

  1. umdjb macrumors regular

    Joined:
    May 27, 2006
    Location:
    Washington D.C.
    #1
    Been up since 4am EST trying to order the phone. Website seems to be hung up on something. Anyone else having trouble getting through the verification stages?
     
  2. psymac macrumors 6502

    Joined:
    Jul 17, 2002
  3. nita460 macrumors newbie

    Joined:
    Aug 16, 2009
  4. umdjb thread starter macrumors regular

    Joined:
    May 27, 2006
    Location:
    Washington D.C.
  5. Phycoduck macrumors regular

    Phycoduck

    Joined:
    Sep 18, 2008
    #5
    Store down in UK

    Same problems in UK, just on phone to apple... nothing they can do for a few hours.
     
  6. umdjb thread starter macrumors regular

    Joined:
    May 27, 2006
    Location:
    Washington D.C.
    #6
    What did they say was the reason? Site traffic?
     
  7. CoolMacDude macrumors regular

    Joined:
    Jul 9, 2008
    #7
    I had mine in the cart and the site timed out on more than one occasion. I'm going to be pissed if I don't get one now.
     
  8. skikid419 macrumors member

    skikid419

    Joined:
    Jan 18, 2008
    #8
    as of 6:19 EST I can't get into the store at all.
     

    Attached Files:

  9. skikid419 macrumors member

    skikid419

    Joined:
    Jan 18, 2008
    #9
    Im In On Firefox!!!!!! 6:27
     

    Attached Files:

  10. jallenclark macrumors regular

    Joined:
    Sep 23, 2008
    #10
    I get that far, I always get booted when trying to connect to ATT to verify account.
     
  11. CBR900RR macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #11
    Took me an hour to get thru, you need to keep trying.
     
  12. MacbookWoo macrumors member

    Joined:
    Aug 25, 2009
    Location:
    Tampa, Fl
    #12

    My question is how do you check to make sure that you actually reserved it? Apparently its not taking any CC's or any type of payments, I got an email saying I reserved it, I was ready to fork out the CC, LOL

    That tells me that since they are not accepting payments that maybe they are reserving them but not making any promises, I have a feeling I am going to go to my local Apple Store at 7am and come home empty handed!!!
     
  13. CBR900RR macrumors 6502a

    Joined:
    Oct 11, 2008
    Location:
    Middle of Pacific
    #13
    I pre-order mine thru ATT premier account and I did summit my credit card information and receive a confirmation email.
     
  14. ocrane macrumors member

    ocrane

    Joined:
    Jul 10, 2007
    #14
    Here's what worked for myself and a bunch of my co workers.

    The apple guy at our local store said AT&T is overwhelmed upgrade requests.

    So.. Download the apple store app, he said it already has your phones info when you get to the upgrade part, so it's faster and works..
     
  15. MacbookWoo macrumors member

    Joined:
    Aug 25, 2009
    Location:
    Tampa, Fl
    #15
    This is how I did it, I got my confirmation email however it is giving me the wrong price!?!?!?!?!? Is anyone that is doing it through their phone in the Apple Store having this issue?

    Mine is not showing the upgrade price
     
  16. Kahalu'u Bob macrumors 6502a

    Kahalu'u Bob

    Joined:
    Aug 9, 2007
    Location:
    Honolulu
    #16
    No joy in Hawaii. I tried last night thinking I would be early! But couldn't get through. Today, still no luck with the Apple store. Now it is disconnecting me with an apology and a "try again later" message.
     

Share This Page