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Hrothgar

macrumors 6502a
Original poster
Mar 11, 2009
531
23
New York
I'm not sure if this is a Mac issue or an Adobe issue, but I figured I'd ask here because my IT department can't solve the problem. I'm on a 2021, 14" MacBookPro, Apple M1 Pro, Sequoia 15.6.1. A few months back, it stopped printing full versions of large pdfs. If I send a 2-3 page pdf to my printer (HP Laster Jet Pro MFP M428fdw), it prints fine. If I send a large, say, 30 page pdf, it will print one or two pages and then stop. I noticed that when it prepares the doc for printing, the Print Center dialogue reports "Printing, [my name], Waiting for job to complete." It just stops after 2 or three pages. However, if I go into advanced on the print dialog and switch to "Print as Image", it will print the entire document. When it prepares for printing, the Print Center dialogue will show the number of pages being printed. However, there are other issues with printing as an image, so it's not a great work-around.

Printing Word documents works fine.

Any ideas why this is happening? I've searched through Adobe's site and googled, and haven't found anything on this issue.
 
What I'm wondering is try not using Adobe (I'm assuming Acrobat) to print the pdf document?

Maybe Preview or even an internet browser could open the pdf, and then try printing from that.

It may not make a difference, just wondering.
 
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