Trouble Printing PDFs

[Hrothgar]

I'm not sure if this is a Mac issue or an Adobe issue, but I figured I'd ask here because my IT department can't solve the problem. I'm on a 2021, 14" MacBookPro, Apple M1 Pro, Sequoia 15.6.1. A few months back, it stopped printing full versions of large pdfs. If I send a 2-3 page pdf to my printer (HP Laster Jet Pro MFP M428fdw), it prints fine. If I send a large, say, 30 page pdf, it will print one or two pages and then stop. I noticed that when it prepares the doc for printing, the Print Center dialogue reports "Printing, [my name], Waiting for job to complete." It just stops after 2 or three pages. However, if I go into advanced on the print dialog and switch to "Print as Image", it will print the entire document. When it prepares for printing, the Print Center dialogue will show the number of pages being printed. However, there are other issues with printing as an image, so it's not a great work-around.

Printing Word documents works fine.

Any ideas why this is happening? I've searched through Adobe's site and googled, and haven't found anything on this issue.

 

[M4th]

What I'm wondering is try not using Adobe (I'm assuming Acrobat) to print the pdf document?

Maybe Preview or even an internet browser could open the pdf, and then try printing from that.

It may not make a difference, just wondering.

 

[gilby101]

How was the large document created? What app on what OS? What app are you using to print it?

Also try printing to a PDF (and then opening in Preview) or Printing to Preview. Does that include the whole document?

 

[Bwian]

I'm not sure if this is a Mac issue or an Adobe issue, but I figured I'd ask here because my IT department can't solve the problem. I'm on a 2021, 14" MacBookPro, Apple M1 Pro, Sequoia 15.6.1. A few months back, it stopped printing full versions of large pdfs. If I send a 2-3 page pdf to my printer (HP Laster Jet Pro MFP M428fdw), it prints fine. If I send a large, say, 30 page pdf, it will print one or two pages and then stop. I noticed that when it prepares the doc for printing, the Print Center dialogue reports "Printing, [my name], Waiting for job to complete." It just stops after 2 or three pages. However, if I go into advanced on the print dialog and switch to "Print as Image", it will print the entire document. When it prepares for printing, the Print Center dialogue will show the number of pages being printed. However, there are other issues with printing as an image, so it's not a great work-around.

Printing Word documents works fine.

Any ideas why this is happening? I've searched through Adobe's site and googled, and haven't found anything on this issue.

Well Hrothgar, you got further than me. It would be so nice to dump my uncooperative MacBook and use only an iPad. Printing is the hurdle. So far I’ve only managed to print screenshots. Does anybody know a source of accurate instruction on how to print documents or Avery labels using an iPad?

 

[wonderings]

Is it only with that one printer? Are you able to test on another printer? Looking at the printer you listed I can't see why it could not handle a 30 page pdf, though content of the PDF could matter. If there is a lot of technical drawings in it those things can bog down even a fast computer. If you were to let the MacBook sit over night trying to print, when you come in in the morning would it have eventually printed the entire document? Basically wondering if it is just processing the PDF incredibly slow.

 

[ABuVA]

Is it only with that one printer? Are you able to test on another printer? Looking at the printer you listed I can't see why it could not handle a 30 page pdf, though content of the PDF could matter. If there is a lot of technical drawings in it those things can bog down even a fast computer. If you were to let the MacBook sit over night trying to print, when you come in in the morning would it have eventually printed the entire document? Basically wondering if it is just processing the PDF incredibly slow.

I use PDF Squeezer to compress the PDF then print it either from MAC or iPad using Preview and have not encountered any issues. I do not use Adobe.