Hey there, I'm hoping someone might have some tips for me. I have a 2010 iMac that I will be passing on to my mom and I would like it to be just as when I first got it. Now I bought it from the Apple refurbished store in 2012 and I don't recall getting any OS disks or drives since I'm pretty sure it came with Lion. So I wiped the hard drive though Disk Utility, all good, but when I went to reinstall of course it wants to reinstall Mavericks since that's the last OS I had on there but I want it to go back to Lion. I then press Command + Option + R to get to Internet Recovery, the globe comes up and it loads all the way but then after that it is stuck on the Apple logo for hours! I tried it again and same thing. When I try to start it up normally now there is a flashing folder with a question mark, which I've read means the start up disk can't be found? I also try just pressing Command + R at startup but it doesn't take me to Disk Utility anymore, only Internet Recovery, and the same thing happens - stuck at the Apple logo. I'm not sure what to do now. EDIT: Apparently I actually bought it in 2011 and from what I have read there was a firmware update in early 2012 for some older Macs to be able to use Internet Recovery to reinstall the OS so I'm assuming that my Mac is unable to do that since I don't remember ever installing that update myself? Although it seems strange that it would come up anyway? Is there any way for me to get Disk Utility to load up even just to reinstall Mavericks so that I can download this update?