Trouble reinstalling os x after reformat

Discussion in 'MacBook' started by ark.public, Apr 14, 2008.

  1. ark.public macrumors newbie

    Joined:
    Apr 14, 2008
    #1
    So this was my first time reformatting and reinstalling OS X. My gfs macbook had been running particularly slug-ish and full of bs so she asked me to reformat it. I booted from the mac osx 1 cd, ran disk utility, zeroed out the drive... all was going well. I started up the installer, it began to install normally. Randomly, i received an error saying that i the disk was scratched/something of the sort (i can give exact error later) and that the process could not continue. This seemed odd to me as the disks had never been used or removed from their protective cases. I was unable to manually eject the disk from the keyboard, so i force ejected it by rebooting and holding down the mouse. I cleaned the disk, reformatted again (zeroed). I tried to start the installer and came to the same problem.

    It gives me the option to quit the installer or continue/skip error. I tried skipping once and after about 3-5 minutes i was sent back to the pick your language screen.

    Any ideas or help would be much appreciated.

    ARK
     
  2. eman macrumors 6502a

    Joined:
    Nov 5, 2007
    Location:
    In the great white north
    #2
    Are there scratches on your restore discs (this could be your problem)? If not, when you boot to the restore disc, use the disk utility again and erase the hd and see if you can run the repair option (you could also try to partition the HD again). Once done, try and reload the OS. I have not encountered the error you are talking about, anyway, try my suggestion or maybe someone else will have a better suggestion.
     
  3. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #3
    So the disk is scratched, try cleaning it, otherwise call Apple and ask for replacements.
     
  4. rolex54 macrumors 6502

    Joined:
    Aug 20, 2007
    Location:
    Houston, TX
    #4
    why dont you look at the discs and see if they have any scratches?
    apple will replace them if they do
    otherwise maybe it is just the optical drive not working properly
     
  5. ark.public thread starter macrumors newbie

    Joined:
    Apr 14, 2008
    #5
    I did clean it with a lens cloth. I will try cleaning it again with a disc cleaner. Ill also try repairing the hd in disk utility. Should I reformat again before i do anything. Also, when i go start the installer, should i choose that option that says install os x for the first time or do a choose erase and install?

    Thanks for the quick replies.

    ARK
     
  6. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #6
    Try that.

    The problem is the optical discs not the HD in this case, OS X checks the DVDs before installing the OS, and in this case clearly found they were scratched.
     
  7. ark.public thread starter macrumors newbie

    Joined:
    Apr 14, 2008
    #7
    Ok. I should still zero out the drive though again before i start installing correct?
     
  8. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #8
    ^^ No, its just the optical discs that are at fault here.
     

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