Ok I havent't received my iPhone X yet (i'm in the nov 17-24th bracket) but my daughter got hers today and she is having problems restoring from a previous backup. She has the iPhone 6 plus and is trying to restore from her backup onto her iPhone X. She gets the following message..
"iTunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored."
I know its compatible so I am assuming its a corrupt file in the backup (she has had this iPhone for a long time so very possible something is corrupt) ...any easy way of figuring out what file it is? Should we just delete her backup and then just try and back it up again? I have not seen the phone yet but she called to tell me she was having this problem. Any suggestions?
"iTunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored."
I know its compatible so I am assuming its a corrupt file in the backup (she has had this iPhone for a long time so very possible something is corrupt) ...any easy way of figuring out what file it is? Should we just delete her backup and then just try and back it up again? I have not seen the phone yet but she called to tell me she was having this problem. Any suggestions?