Trouble setting up email

Instead of setting up the outgoing as IMAP, did you try using the SMTP settings for the server?

 

You should be able to follow these intructions for Mail app. Looks like POP only.

 

No... set both the incoming and outgoing server both to just imail.losrios.edu

 

Your college's IT Dept should be able to provide you with all the proper settings; have you checked with them yet?

 

I can't see your screen shot. When posting a message look down under "Attach files" and click manage attachments then select your screen shot.

Just set both incoming and outgoing server both to imail.losrios.edu and then w1234567 (w plus your seven digit student ID) as the username plus whatever your password is.

The link I gave you shows that works for Thunderbird, so the exact same settings should work for Mail in OS X.

 

That is okay.... just click continue. Once you are done you will need to successful retrieve email one time from the IP address you are currently using. Only then will their server allow you to send outbound email.

They are using POP before SMTP to authenticate users. So each time you are on a new IP you will have to check your mail once to retrieve messages (thus authenticating you) before you can send outgoing messages.

 

It looks like they are not using that same authentication on the iPhone. Are you able to at least retrieve messages in Mail with these settings? You just can't send?

I don't have any suggestions for port numbers beyond the default.

 

I don't know what else to tell you beyond calling your wonderful IT folks again.

 

Sure would've been nice if they posted that on their website so you didn't waste all your time. Yeesh