Trouble syncing content to new iPhone 6 Plus

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Harvey Specter, Sep 19, 2014.

  1. Harvey Specter macrumors regular

    Harvey Specter

    Joined:
    Aug 29, 2011
    Location:
    Portland, Oregon
    #1
    I am going through the set up of my 64GB iPhone 6+, and am having tons of trouble syncing my music (nothing in my library will sync over),movies, and a dozen or so apps that are on my 5S.

    My mac has the latest version of iTunes, and re-downloading the apps I previously purchased from the app store is to no avail. New app downloads seem to work after hitting download a couple times, but anything with the cloud symbol next to it doesn't work. This is the same for the iTunes app when I try do download 140 of my purchased snags that aren't present in my phone.

    Anybody else running into this or have a fix? much appreciated.
     
  2. Tibits macrumors regular

    Joined:
    Feb 23, 2011
    #2
    I had issues with my initial sync as well (setting up as a new phone). Disconnecting the Lightening cable and syncing over wifi worked. I'm not sure if there will be an issue with subsequent syncs over lightning cable as I have not had time to test.
     
  3. ocabj macrumors 6502a

    ocabj

    Joined:
    Jul 2, 2009
    #3
    I'm also having the same issues syncing apps over cable. I can't do a sync over wifi at work because of the topology of our enterprise WLC's.
     
  4. mace85 macrumors newbie

    Joined:
    Sep 12, 2011
    #4
    Here is my solution.

    It seems as if the phone tries to sync over wi-fi and USB at the same time and locks up. What I did was disable wi-fi, and put the phone in airplane mode and then plugged in the USB cable. This seems to have fixed the issue. Hopefully Apple will release a patch for this soon, because it's pretty damn annoying.
     
  5. Harvey Specter thread starter macrumors regular

    Harvey Specter

    Joined:
    Aug 29, 2011
    Location:
    Portland, Oregon
    #5
    I didn't think to try that, when I get home from work today I'll definitely give it a shot :)
     
  6. mace85 macrumors newbie

    Joined:
    Sep 12, 2011
    #6
    To be fair, I didn't think of it easier. I found it in an article about launch day glitches for the 6/6+. But I think it's an iTunes problem as opposed to the hardware because my 5 did the same thing yesterday.
     
  7. dacreativeguy macrumors 68020

    Joined:
    Jan 27, 2007
    #7
    This fix worked for my music, but the videos from iTunes still won't sync. Everythign works fine with an old iPad on iOS 8 so must be an iPhone 6 thing.
     
  8. Harvey Specter thread starter macrumors regular

    Harvey Specter

    Joined:
    Aug 29, 2011
    Location:
    Portland, Oregon
    #8
    So wifi sync yielded the exact same result, but when I checked "Manually manage music and videos" and sync it, it works perfect even though the music tab has "sync all music" box unchecked.
     
  9. kerr macrumors member

    Joined:
    Jul 12, 2010
    Location:
    Australia
    #9
    I'm sick of trying various suggestions to a bug that Apple should fix. Do I need to put 1 hand on my head, 1 leg in the air and sing Justin Bieber while I try to restore a backup onto my new iPhone? Or is it wifi off, airplane mode on, use the new lightning cable, set up as new phone first then restore? It's all BS. I restored my iPhone 5 last week without any issues. So I have a backup that restores fine to my i5 but won't to my i6. It's a bug and suggestions to try this or that are mere guesswork :mad:. FU Apple.
     

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