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Trouble with fax receiving on my macbook

C

col0110

macrumors newbie
Original poster
Dec 30, 2008
4
0
Please help. I am trying to set up my macbook to receive faxes. It is all very simple to follow and I believe I have carefully done what the "help" tells me.
Basically
plug in a live telephone line to the mac.
Add your telephone line fax number.
In preferences add a fax machine (this comes up as default "blue tooth" by the way...)
Set receive preferences (send copy to a folder or print etc)

However when I dial the number it just gives the engaged/busy tone.
When trying to send a fax it says waiting for modem availability.

Do I need to change modem settings or something and how do I do this..
Sorry to sound stupid but I am confused..! THANK YOU ANYONE:
 
fax problem

JediMeister said:
Do you already have the Apple USB modem? A newer MacBook system lacks an appropriate port with which to hook up a standard phone line.
Click to expand...

Thank you. I have a slot to connect the phone line right next to the power magnetic jack plug. I do not have the gadget you mention. My version is Macbook OS.X 10.5.6 2.2 GHz
 
Is this a newer macbook? What model of macbook do you have? Not the OS version you had mentioned.

The jack that your plugging up to is an ethernet jack (rj45 plug). Phones, and faxes use a regular phone jack an (rj11 plug). It is slightly smaller then the rj45 jack. A phone cord will fit in an ethernet plug, although it wont fit snug. It will wobble inside the plug. If your phone cord fits in and it is loose/wobbly then you have an rj45 jack, which is ethernet, and you would need the above mentioned modem.
 
BlueRevolution said:
Damn, beat me to it. :p
Click to expand...

Thank you. The jack fits quite snugly but will wobble a little. The macbook I bought second hand about 6 months ago and the owner told me it was less than a year old, however who knows? I had assumed this was the latest version but likely not. I would imagine you are correct and that I need this gadget. Thank you for your help. My computer tells me it is a :

MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
 
col0110 said:
Thank you. The jack fits quite snugly but will wobble a little. The macbook I bought second hand about 6 months ago and the owner told me it was less than a year old, however who knows? I had assumed this was the latest version but likely not. I would imagine you are correct and that I need this gadget. Thank you for your help. My computer tells me it is a :

MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Click to expand...

I'd believe yours doesn't come with a RJ-11 jack... I once saw someone plugged in a USB device into that jack ... :D
 
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