trouble with .mac

Discussion in 'Mac Basics and Help' started by frustrateduser, Mar 8, 2006.

  1. frustrateduser macrumors newbie

    Mar 8, 2006
    Does anyone have a number for the .Mac support people? I am having a billing dispute with them and they apparently are refusing to respond to my help requests sent over their website. The regular billing support at apple, im told, is completely separate from the people at .Mac. i am considering filing a small claims suit against them if i cant get them to respond.
  2. frustrateduser thread starter macrumors newbie

    Mar 8, 2006

    anyone have any idea of how to contact these people at .mac? :(
  3. ftaok macrumors 603


    Jan 23, 2002
    East Coast
    Did you pay with a credit card? If so, you should contact your credit card and issue an investigation. The credit card people will want you to explain the problem and what you have done/documented to have Apple relieve the situation.

  4. Artful Dodger macrumors 68020

    Artful Dodger

    May 28, 2004
    In a false sense of reality...My Mind!
    Did you try 1-800-my-apple....I know it's for AppleCare but they might have a number to give you/connect you to them. Good luck :)

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