Troubles uploading video to an apple wiki from Internet Explorer

Discussion in 'Mac OS X Server, Xserve, and Networking' started by kevin49093, Sep 20, 2011.

  1. kevin49093 macrumors regular

    Joined:
    Feb 27, 2002
    Location:
    Colorado
    #1
    We are running a Mac server (10.6) in our school district to share videos that teachers have created. I have found that Internet Explorer and Firefox could have a problem viewing the videos, but have found the fix for that if needed in this knowledge base article: http://support.apple.com/kb/TS3747

    The problem that we are having involved uploading audio or video as an attachment to a wiki. This error only occurs when a teacher is using Internet Explorer, which is the vast majority of our users.


    What seems to happen is when uploading a video with any other browser, the wiki creates code like this:
    <a class="attachment quicklookable" href="/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Saving%20as%20an%20mp4% 20%281%29.mp4">
    <img src="https://www.ourserver.com/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Savin g%20as%20an%20mp4%20%281%29.mp4.png" name="{"isMovie": true, "width": 640, "height": 360}" title="Download file "Saving as an mp4 (1).mp4"" longdesc="/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Saving%20as%20an%20 mp4%20%281%29.mp4" alt="Download file "Saving as an mp4 (1).mp4"" class="attachment_handle_img quicklookable">
    <span class="quicklook"></span></a>


    When you upload the same file with Internet Explorer, it creates code like this:
    <a class="attachment quicklookable" href="/groups/ourgroupname/wiki/69e6e/attachments/d1747/Saving_as_an_mp4_%281%2 9.mp4">
    <img src="https://www.ourserver.com/groups/ourgroupname/wiki/69e6e/attachments/d1747/Savin g_as_an_mp4_%281%29.mp4.png" alt="Download file "Saving_as_an_mp4_(1).mp4"" class="attachment_handle_img quicklookable" longdesc="/groups/ourgroupname/wiki/69e6e/attachments/d1747/Saving_as_an_mp4_%2 81%29.mp4" title="Download file "Saving_as_an_mp4_(1).mp4"">
    <span class="quicklook"></span></a>





    The user see no errors, and can downlad their video, but can not use the quicklook function of th wiki. I have see this happen for .mp4 and .mp3 files, but .pdf files seemed to work correctly, no matter the which browser uploaded the file. Any idea why the browser a user has would cause the wiki to create different code when a video is uploaded? I was hoping the local genius bar would be able to help, but they had no ideas.
     
  2. DustinT macrumors 68000

    DustinT

    Joined:
    Feb 26, 2011
    #2
    If you don't get an answer here soon enough, I'd recommend you either call Apple directly and pay for the support. Or, just upgrade to Lion server and you'll get a newer version of the Wiki plus 90 days support.
     
  3. kevin49093 thread starter macrumors regular

    Joined:
    Feb 27, 2002
    Location:
    Colorado
    #3
    I was kind of hoping the Lion upgrade might help. For $80 it might be worth it.
     
  4. DustinT macrumors 68000

    DustinT

    Joined:
    Feb 26, 2011
    #4
    You can, and probably should, run Lion Server in a VM for some testing. There's no point upgrading your production machine if it isn't going to work.
     
  5. daniel335e macrumors newbie

    Joined:
    Dec 17, 2008
    Location:
    Australia
  6. kevin49093 thread starter macrumors regular

    Joined:
    Feb 27, 2002
    Location:
    Colorado
    #6
    Daniel335e - Easier said than done! Unfortunately, that's not something I can control.


    DustinT- Without a doubt. Not going to release it unless it actually fixes our issues without creating new ones along the way.
     

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