Troubles with Referral Program

Discussion in 'iPhone' started by swb1192, Jun 26, 2009.

  1. swb1192 macrumors 6502

    Joined:
    Dec 4, 2007
    #1
    Okay this is really getting me angry.

    I'm going to be getting AT&T next week, so I've had two people type in my email address and "refer" me through the program. But both times, I never receive an e-mail from AT&T. I called up customer service today, and they said that the person who refers me would have to find out why I'm not getting the e-mail. I don't have any spam filters on or anything else like that. Anyone else have this same experience?

    Great first experience with AT&T.....

    Please help!
     
  2. swb1192 thread starter macrumors 6502

    Joined:
    Dec 4, 2007
    #2
    Glad to see the macrumors community welcoming me to AT&T...
     
  3. vinay427 macrumors 6502a

    vinay427

    Joined:
    Sep 18, 2008
    #3
    I don't know how to fix your issue, but I thought I'd welcome you! :)

    WELCOME TO AT&T!!!

    I hope you have a good experience with them, unlike me so far.
     
  4. CocoaPuffs macrumors 68010

    Joined:
    Aug 23, 2008
    #4
    Exit sign is on your left, please follow it. We have enough rude kids on this forum.
     
  5. psywzrd macrumors 68030

    Joined:
    Feb 6, 2008
    #5
    I bet you it's related to this new policy they have where they have to verify that your email address is not on their "opt out" list before they send you any referral emails. I'm having the same problem with someone I referred - they haven't gotten the referral email yet and the status online indicates that AT&T is confirming that he hasn't opted out of receiving emails from AT&T. The problem here is that I think you only have like 15 days after you sign up for service to register for the referral program. Hopefully it doesn't take them too long to figure out that it's ok to send the referral email to the person I'm referring.
     
  6. swb1192 thread starter macrumors 6502

    Joined:
    Dec 4, 2007
    #6
    So far it's not a good experience :(
    Sorry if I sounded rude, I didn't mean to come off that way. I just wanted to bump the thread.

    Ah that explains a lot. Thank you.
     

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