Troubleshoot: Please HELP!

Discussion in 'Mac Basics and Help' started by JonesConcierge, Jan 25, 2008.

  1. JonesConcierge macrumors newbie

    Joined:
    Jan 25, 2008
    #1
    I own a new iMac, and there seems to be a problem that I can't solve using the standard help files. The system "freezes" whenever I have more than two programs open, especially if I use the built-in camera for video-conferencing.

    The cursor then turns into a spinning disc, and the computer is disabled until I power down. I know that this may sometimes happen but the frequency leads me to believe that it may be a hardware and not a software problem.

    I do have a valid applecare warranty, but I'm not sure what to do with it.

    Suggestions greatly appreciated!! Thank you!!
     
  2. Reflow macrumors 68000

    Reflow

    Joined:
    Mar 30, 2005
    Location:
    NJ/PHL
    #2
    Uh more info please like what machine you are using, what OS, how much ram.
     
  3. JonesConcierge thread starter macrumors newbie

    Joined:
    Jan 25, 2008
    #3
    More Info..


    Mac os x
    Version 10.4.11
    2.4 GHz intel core duo
    1 GB 667 MHz DDR2 SDRAM

    I also have a problem installing paralled desktop, which should allow me to use windows on my mac.

    Your help is so appreciated!
     

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