Troubleshooting a Safari / High Sierra issue

[mattspace]

Hi,

Would anyone with a current, updated High Sierra install, and the current Safari version mind checking to see if they can load the iTunes Connect website: https://itunesconnect.apple.com

I have multiple machines that are having the same problem - it shows a loading animation, then goes to a white screen, and never provides a login field. Web Inspector shows SSL errors.

Problem occurs with fresh user accounts, different ISPs, VPNs to local and other countries.

The problem does not occur with other browsers - Firefox and Edge work fine.

I need a larger sample size to falsify where the problem is occurring.

Thanks.

 

[jbarley]

Safari 13.1.2 on High Sierra 13.6 gives me this page with the link you supplied.

 

[mattspace]

Safari 13.1.2 on High Sierra 13.6 gives me this page with the link you supplied.

View attachment 943358

Thanks, have you got all the current security patches etc installed? Also, do you have some visual modification installed - your safari buttons look quite different to mine.

The problem appears to be wider than I thought - All the test machines I have access to are unable to establish an SSL connection to any service Apple hosts on ismsa.apple.com, so I can't get any of the machines to log into Apple's discussion forums etc.

 

[jbarley]

Yes to all updates and yes to a theme mod called "Leopard-esque" which gives larger buttons amongst other changes.

(Theme) Exploring the Leopard-esque look again

Today is the my 42nd birthday and I have decided that a dumb decision is just dumb when stopping theming. It's what I like doing. SIP off - never an issue or problem being off anyway, so why would it ever be?! Previously I stated that I was done with theming forever.. turns out ... not true...

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