Troubleshooting IPod 16GB

Discussion in 'iPod' started by Bandit7038, Jul 28, 2010.

  1. Bandit7038 macrumors newbie

    Jul 28, 2010
    My kid has an IPod. We got it used. It worked for a while and now it doesn't. I turn the screen on and all I get is the time. I can switch over into the first screen with all the icons but I can't open any of them. I would like to do a restore to the original manufactured software, but I don't know how to achieve this. Please Help!!!!
  2. Doctor Q Administrator

    Doctor Q

    Staff Member

    Sep 19, 2002
    Los Angeles

    Let's make sure we know which iPod model you have. Is it like the one in this photo?

    If you aren't sure, use this chart and tell us which model it is.
  3. Labaguette macrumors regular

    Feb 21, 2010
    Good ol' Germany
    from the fact that he's got icons on his screen i know it's an iPod touch. For all iPods you can restore the factory defaults from iTunes. just connect it to Mac/PC and open iTunes. select the iPod in the left column, and hit 'restore' in the overview tab.

    Regards, Baguette.

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