True Tone Sensors not working?

Discussion in 'iPad' started by cmbarclay, Jun 27, 2017.

  1. cmbarclay macrumors regular

    Nov 9, 2009
    I just bought the iPad Pro 12.9 2nd gen although I like the True Tone the colors change right before my eyes as I click through webpages etc.

    Is it supposed to do that or should it stay more consistently warm? Or is my iPad defective?

    I have been searching the internet but have found an answer yet.

    Thank you.
  2. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    Are you sure it is not just changing the brightness? Never noticed mine change colors on the run.
  3. parseckadet macrumors 6502a


    Dec 13, 2010
    Denver, CO
    It shouldn't be noticeably warm, it should look naturally white. i.e. If you set the iPad down next to a white sheet of paper they should be generally the same color. Make sure you're not confusing Night Shift with True Tone. Night Shift WILL make the screen noticeably warm looking.
  4. cmbarclay thread starter macrumors regular

    Nov 9, 2009
    Sorry new to iPad Pro's. The whites become more yellow on some pages and more white on others so it looks like the colors change.
  5. seadragon, Jun 27, 2017
    Last edited: Jun 27, 2017

    seadragon Contributor

    Mar 10, 2009
    Toronto, Canada
    Is this happening when you are holding the iPad only? I always find that the brightness will change depending on how you hold the iPad. I believe the sensors are near the top or bottom edge so when held landscape, my hands tend to cover the sensor and the level will go down since it thinks it is dark.
  6. cmbarclay thread starter macrumors regular

    Nov 9, 2009
    I wasn't paying attention but it definitely happens in landscape mode cause that's how I use it. Don't remember if I am holding it or it's standing up as I use the keyboard to.
  7. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    I would test what Seadragon stated. Perhaps it's the sensor being covered inadvertently. This would be the first I have heard of Tru-Tone not working properly on the iPad Pro.
  8. cmbarclay thread starter macrumors regular

    Nov 9, 2009
    I will check it out tonight. Thank you.

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