True Tone Sensors not working?

[cmbarclay]

I just bought the iPad Pro 12.9 2nd gen although I like the True Tone the colors change right before my eyes as I click through webpages etc.

Is it supposed to do that or should it stay more consistently warm? Or is my iPad defective?

I have been searching the internet but have found an answer yet.

Thank you.

 

[Newtons Apple]

I just bought the iPad Pro 12.9 2nd gen although I like the True Tone the colors change right before my eyes as I click through webpages etc.

Is it supposed to do that or should it stay more consistently warm? Or is my iPad defective?

I have been searching the internet but have found an answer yet.

Thank you.

Are you sure it is not just changing the brightness? Never noticed mine change colors on the run.

 

[parseckadet]

It shouldn't be noticeably warm, it should look naturally white. i.e. If you set the iPad down next to a white sheet of paper they should be generally the same color. Make sure you're not confusing Night Shift with True Tone. Night Shift WILL make the screen noticeably warm looking.

 

[cmbarclay]

It shouldn't be noticeably warm, it should look naturally white. i.e. If you set the iPad down next to a white sheet of paper they should be generally the same color. Make sure you're not confusing Night Shift with True Tone. Night Shift WILL make the screen noticeably warm looking.

Sorry new to iPad Pro's. The whites become more yellow on some pages and more white on others so it looks like the colors change.

 

[seadragon]

Is this happening when you are holding the iPad only? I always find that the brightness will change depending on how you hold the iPad. I believe the sensors are near the top or bottom edge so when held landscape, my hands tend to cover the sensor and the level will go down since it thinks it is dark.

 

[cmbarclay]

Is this happening when you are holding the iPad only? I always find that the brightness with change depending on how you hold the iPad. I believe the sensors are near the top or bottom edge so when held landscape, my hands tend to cover the sensor and the level will go down since it thinks it is dark.

I wasn't paying attention but it definitely happens in landscape mode cause that's how I use it. Don't remember if I am holding it or it's standing up as I use the keyboard to.

 

[44267547]

I wasn't paying attention but it definitely happens in landscape mode cause that's how I use it. Don't remember if I am holding it or it's standing up as I use the keyboard to.

I would test what Seadragon stated. Perhaps it's the sensor being covered inadvertently. This would be the first I have heard of Tru-Tone not working properly on the iPad Pro.

 

[cmbarclay]

I would test what Seadragon stated. Perhaps it's the sensor being covered inadvertently. This would be the first I have heard of Tru-Tone not working properly on the iPad Pro.

I will check it out tonight. Thank you.