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Trust this computer message

kmichalec

kmichalec

macrumors 6502a
Original poster
Aug 14, 2010
902
309
Question. Was running Beta 2 & 3, and was never prompted with the Trust This Computer message whenever I plugged in my phone (despite someone on here stating that it was there in Beta 3). Now that I'm on Beta 4, it prompts that message EVERY time I plug my phone via USB/Lightning cable to my computer. It's not even something where is does it once, and then remembers the computer as a trusted source. It asks every time.

Is everyone else experiencing this? Is this new in Beta 4, or was it really there in Beta 3? Is there any way to turn it off/stop it from prompting every time? I plug and unplug my phone it while at work about 20 times a day (between going to meetings, lunch, etc), and it's getting very annoying, very quickly.
 
kmichalec said:
Question. Was running Beta 2 & 3, and was never prompted with the Trust This Computer message whenever I plugged in my phone (despite someone on here stating that it was there in Beta 3). Now that I'm on Beta 4, it prompts that message EVERY time I plug my phone via USB/Lightning cable to my computer. It's not even something where is does it once, and then remembers the computer as a trusted source. It asks every time.

Is everyone else experiencing this? Is this new in Beta 4, or was it really there in Beta 3? Is there any way to turn it off/stop it from prompting every time? I plug and unplug my phone it while at work about 20 times a day (between going to meetings, lunch, etc), and it's getting very annoying, very quickly.
Click to expand...

Same for me. No idea why.

Also I got the 'not official accessory' message with my official lightning cable (the one that came with the iPod).
 
I'm getting this annoying error every since iOS 7 upgrade.

Any tips to disable this prompt message?
 
xXxDieselxXx said:
It seems like we are the only ones who care :(
Click to expand...

No way to turn it off. It is cooked into the security of iOS. It asks this so that if you were to plug the device into an unknown computer or charge port it won't immediately start sending data. IE All the "free charge" stations in airports. If someone modded one to try and hijack your information from the iPhone, this software now won't let your phone communicate until you have approved it.
 
TheKrs1 said:
No way to turn it off. It is cooked into the security of iOS. It asks this so that if you were to plug the device into an unknown computer or charge port it won't immediately start sending data. IE All the "free charge" stations in airports. If someone modded one to try and hijack your information from the iPhone, this software now won't let your phone communicate until you have approved it.
Click to expand...

That's not quite the point. We're all for the security, that's great and desirable.

The complaint here is that this comes up *every* time I connect to my *own* computer. Can't it remember that I trust this computer, next time?
 
Daveoc64 said:
Do you have iTunes installed? Some people have reported that the trust system relies on iTunes being installed.
Click to expand...

That and if you have a passcode lock I believe. It's to prevent someone from just plugging in your phone and clicking restore - but DFU wont stop that.
 
I have an Imac and a WIndows Laptop ... after Trusting it the first time, never got prompted again even after upgrade from Beta 6 to GM to Release
 
I am getting the Trust prompt every time I connect my phone to my work laptop (Win 7).

I have a dock at work that I sit the phone in, for charging etc. iOS7 asks if I want to trust this computer, I click Trust, then the next time I connect it asks again. Why can't it remember that I trust my work laptop?
 
Last edited:
I have been told from Apple to use the Reset All option.

I will check it out later on. Don't feel right now like tweaking everything again.
 
That is a bit nuts. How do you accidentally plug your device into a strange computer. It is like Microsoft made this OS. I wish there was a way to revert it back to iOS 5.
 
I just called Apple about it and they didn't have an answer. It's quite annoying as I'm running Windows 8.1 and I have to click "trust" twice every time I boot up.
 
Well guys I finally found a solution!

Credits go to Bombegranate

https://discussions.apple.com/thread/5320878?start=15&tstart=0

I have an Iphone 4S, with the new iOS 7, and a PC with Windows 8. My itunes was already updates to 11.1. I would hook my phone up to my computer, and the "trust this computer?" pop-up would show up, and I would hit "trust", and the pop-up would just show up again 2 seconds later. This just kept happening repeatidly and my Iphone never showed up in Itunes

What ended up working for me, was going to Uninstall/change programs in control panel. I found "Apple Mobile Device support", and tried "Repair". After going through all the prompts, my iphone finally showed up in Itunes and my phone stopped asking me if had trust issues.

Yay, hope this helps
Click to expand...

Basically after hitting the "Repair" button it re-installed the USB drivers for the iPhone and right away recognized the phone. No more trust this computer message :D
 
Daveoc64 said:
Do you have iTunes installed? Some people have reported that the trust system relies on iTunes being installed.
Click to expand...

For what it's worth, this was my issue. I'm connecting my iPhone to my work computer *just* for the charging the battery, not to sync. I never had iTunes installed on this computer, because I never needed it.

With the new IO7 my 4S was asking that question every time I plugged in or booted up. In order for it to "remember" my selection, I had to install iTunes.
 
skadamson said:
For what it's worth, this was my issue. I'm connecting my iPhone to my work computer *just* for the charging the battery, not to sync. I never had iTunes installed on this computer, because I never needed it.

With the new IO7 my 4S was asking that question every time I plugged in or booted up. In order for it to "remember" my selection, I had to install iTunes.
Click to expand...

This worked for me as well. The message is now gone, thank goodness!
 
idgie23 said:
This worked for me as well. The message is now gone, thank goodness!
Click to expand...

I have the same annoying pop-up and I only use my work computer to charge my phone. We are not allowed to have the devil that is itunes on the work machine. Come on Aplle get a grip and make it so at least the phone recognises the computer .... oh yeah you did then ruined it with ios7 :mad:
 
I cannot (should not) install iTunes on my work laptop - however I did download and install AppleMobileDeviceSupport.msi

Didn't work, I still get prompted to 'trust' my work laptop. :(
 
Xorro said:
I cannot (should not) install iTunes on my work laptop - however I did download and install AppleMobileDeviceSupport.msi

Didn't work, I still get prompted to 'trust' my work laptop. :(
Click to expand...

Same problem here... any luck getting it resolved?
 
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