I have an iphone 5 that has 2.1GB of (Saved) messaged that I can't find. There are no apps on the phone anymore as I've bought an iphone 7 but just want the messages off of the 5. When I go to manage storage it shows that I have 0 bytes available. I have 2GB in messages and 2 in photos. that's it. When I go to messages there is nothing there. I can't get the phone to backup through icloud. and when I plug it into itunes it keeps saying an error occurred. I tried updating to ios 10 but when I do from the phone, it says I don't have enough space. Needs 1.1GB and I have 0 (supposedly). When I try to update by plugging into my pc and using Itunes, I have the newest version of itunes and when I click update it says I need to download an older version of itunes. So I tried that and it said I needed to update itunes before I could update ios. I've tried resetting about 800 times, I've reset all settings. I downloaded iexplorer and it can't seem to find any of the saved messages either. HELP! and thanks! Johh --- Post Merged, Sep 29, 2016 --- I forgot I'm using a PC with Vista 64 on it, and the iphone 5 is a 16GB.