Trying to help a friend with iCloud

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by class77, Mar 26, 2013.

  1. class77 macrumors 6502a

    class77

    Joined:
    Nov 16, 2010
    #1
    I've got a friend who has a new iPhone 5 and iPad 4. For some reason the guy at the Apple store set the new phone up as hername@comcast.net, instead of hername@icloud.com.

    I've got two questions: 1) Can I simply delete the @comcast.com ID and set up a new @icloud.com ID in settings without losing her contacts, appointment, etc? 2) Am I correct that only a new @icloud ID will sync across both the iOS devices and the @comcast ID does nothing? I know it won't matter to her old Windows computer.

    I've had a me.com account for years since I started with Apple, so I didn't have to deal with all these questions. Thanks in advance
     
  2. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #2
    according to apples website, my apple ID is my gmail and an @me.com email. from what i saw, you cant have an @icloud set up as your apple ID, only a non apple domain or an @me address.

    so, her apple ID is likely the same for both devices afterall. whats her apple ID for her ipad? @comcast?
     
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    What I would do is go to this page and login with the comcast AppleID. From there you should see the icloud address as an alternate email address. Tell it to change that alternate email to the main login.

    You can, but it seems to be only for accounts that were made after the transition to the @icloud.com addresses. Here is one I made recently.

    I manage three iCloud accounts. One I made back in the old @mac.com days, one from the @me.com period, and third from the recent @icloud.com period. When I login to manage the AppleIDs, all three are different and will allow me (or not allow me) to do different things with the logins and account settings depending on the age of the account. It is a freakin' mess and very confusing.


    [​IMG]
     
  4. mlody macrumors 6502a

    Joined:
    Nov 11, 2012
    Location:
    Windy City
    #4
    I am dealing with the same problem and it is driving me nuts.
    I am able to create a brand new apple id/icloud.com account using the icloud.com address for my daughter; however, when I wanted to change my old itunes account,which uses gmail.com, it tells me that the apple ID cant be an Apple domain address. At this point, my primary account email is my icloud.com account, but my Apple ID is still stucked with gmail.com account and cant seem to find a way to switch that. Any ideas/solutions to this strange problem?

    Like a lot of people here, I do not want to have any single ties to my previous email accounts or other services outside iCloud accounts.

    Thanko you
     

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