Turns out I need some help with the PixelSkin HD.

Discussion in 'iPhone Accessories' started by smacrom, Dec 8, 2010.

  1. smacrom macrumors newbie

    Joined:
    Sep 11, 2010
    #1
    Well, I've got a PixelSkin HD for the iPhone 4. Unfortunately, it's from that batch with a good camera cutout but incredibly stiff volume/power buttons.

    I read somewhere around here that I can use a knife to cut them slightly, can someone show me better where to do that? I may mess it up or something.
    And, no, and can't get a replacement right now.

    Thanks a lot.
     
  2. shakeman0 macrumors 6502a

    shakeman0

    Joined:
    Jul 20, 2009
    #2
    If the buttons are that much of an issue, I would return the case and get a different one myself.
     
  3. theautopilot macrumors 6502a

    theautopilot

    Joined:
    Jul 27, 2010
    #3
    Speck will swap it, drop them an email.
     
  4. g35 macrumors 6502a

    Joined:
    Dec 13, 2007
    #4
    For the power button cut along the long sides. I just stuck a small kitchen knife in there carefully. Leave it uncut on the short sides. Cut it right next to the raised button, dont leave any space. Pretty simple. Worked well.
     
  5. asleep macrumors 68040

    asleep

    Joined:
    Sep 26, 2007
    #5
    ^Yep.
     
  6. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
  7. wirelessmacuser macrumors 68000

    wirelessmacuser

    Joined:
    Dec 20, 2009
    Location:
    Planet.Earth
    #7
    I had the same problem, they sent a replacement overnight, but it was no better.

    So I exchanged it for a standard Pixel Skin. It's far better. Great fit, premium rubber that doesn't pickup pocket lint like silicon cases do. I'm very happy.

    http://www.speckproducts.com/iphone/pixelskin-1401.html
     
  8. Sir Sensei macrumors newbie

    Joined:
    Sep 22, 2010
    #8
    Like everyone said, email their customer service and they'll probably replace it for you. They did request pictures of the case, but I didn't have to send it in or anything. They offered to replace it with any of their other cases, but I ended up going with the blue version of the Pixelskin HD. Which has the new camera cutout along with the same (good) buttons found on the first version of the case.
     
  9. djransom macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #9
    Incorrect. I just sent in pics and they requested a receipt and since I can't find it I have send my case to be replaced.
     
  10. theautopilot macrumors 6502a

    theautopilot

    Joined:
    Jul 27, 2010
    #10
    I just sent pics and they replaced it. They did ask if it was from the Apple case programme.

    The new revised case i have is great. I have tried SO many cases but after 3 months with my HD i have to say i dont think there is a better budget case out there.
     

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